Forums/
Deco
2025-09-16 07:08:14
@HelpFixDecoApp @David-TP Hello again. I just wanted to let you know that after speaking with my ISP customer care I managed to fix the issue by factory resetting my router. Everything regarding my...
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Forums/
Deco
2025-09-15 11:25:51
@David-TP Thanks a lot for your reply David. I've just sent you an email with my Deco log file attached and all the answers to your questions. After connecting a pc to one of my ISP router's ethernet...
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Forums/
Deco
2025-09-14 17:59:46
It won't help fixing the problem, probably, but out of curiosity I monitored more closely my Decos Internet connection over two hours. During this timeframe, the connection dropped four times, for an...
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Forums/
Deco
2025-09-14 15:37:59
@HelpFixDecoApp I appreciate that, thanks. At this point 10 more hours are not a great deal to deal with. Better safe than sorry. I'm now clocking the exact uptimes and downtimes of my Deco...
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Forums/
Deco
2025-09-14 14:48:04
@HelpFixDecoApp Still looking into the Deco BE65 firmware upgrade. It took me a while to understand how to manually install it, as I thought I could manage the Decos only via app but now I see there...
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Forums/
Deco
2025-09-14 14:07:16
@HelpFixDecoApp I was hopeful that was the case but apparently it wasn't. Same outcome even using a brand new cable to connect the main Deco to the ISP router unfortunately. It seems like there's a...
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