There is some limitations to this feature though. If you have more than one device, like me, that you use your VPN for all devices have to use the server location selected. I prefer to use different...

@David-TP I have solved the issue. I signed up for another VPN trial of a different brand. Used that to login to surfshark via the deco app and it worked. I deleted the trial vpn from my phone,...

@David-TP Just to let you know, Surfshark has an option to login via a code instead of using password but I do not see that option in the deco app. For instance, I can download the surfshark app on...

@David-TP Yes I connect to the Surfshark vpn directly on my phone and other devices at home. I will sign out and try again in 30 minutes on the deco app. Thanks

@David-TP My ISP is Flow (Not in the US) I still have the old router, this was connected via ethernet to my modem/router combo. I still use the modem/router but I put the old router in storage. This...

@David-TP My IPV4 address is different to the one one what's yip website. I do not have the option to send logs in support settings. Thanks