It could be. Check if there is any available firmware update. You can contact tplink tec support, provide them MAC address/SN, they can help you to check whether the plug is successfully linked to...

Did you set up schedule, away mode, etc.? How about the other plugs?

What's the model #?

Hi there Strongly suggest you contact tplink tec team directly to fix the problem ASAP.

Do you have M5 or M9 plus? Is firmware updated? WAN IP address is public? If not, port forwarding or DDNS on Deco doesn't take effect. I think you can change the DNS to 8.8.8.8. Give it a shot.

The tplink wireless network and your Intel NIC are two different things. The Intel NIC enables you to detect wireless network and connect. As for which network you connect, it doesn't matter. You can...