@steppinup Hello, what is the model number of your Deco? Is it Deco M5? Meanwhile, it has nothing to do with the hardware version. Deco M5 V1 supports parental control as well. Please ensure that the...

@Spiisfint Hello, you can connect the Deco M9 plus to the Sim card-router by wired cable if possble and use it to boost wifi signal. While the performance of the Deco M9 plus will be affected by the...

@meandyuk Hello Andy, thanks for your valued reply. I confirmed the datasheet again and the Deco M5 does not support add Philips Hue as smart home device yet, it applies to Deco M9 plus only. That is...

@AtlantaKid Hello, as bosmoz said, the Deco uses WPA by default when you enabled wifi security; and considering some devices failed to connect to the Deco's wifi network, you can disable fast roaming...

@Uncle_Buck Hello, is there any special character existed on the device name? Try to create a simple one and verify whether it works. Please ensure that the App version and firmware version of Deco...

@Ripa Hello, may I know how did you setup the Wake on LAN? What is the current internet IP address of the Deco M9 plus? As my knowledge, the Deco does not support IP&MAC binding, so we cannot satisfy...