OC300 unarchived alerts
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Could You please help me,
as after upgrading today to the latest version of OC300 firmware I have the inscription "2 Unarchived Alerts" in the Log section of Omada Controller though in the same section in CONTENT there is an inscription "No entry in the table.".
Whichever I do, trying to archive, nothing changes. But if a new alert is generated, I ca easily archive it.
How to get rid of this inscription?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
@VitaliyT This is a bug.... if you use the mobile app you'll see the 2 alers and will be able to archive them. Several people have reported it in another thread.
- Copy Link
- Report Inappropriate Content
you can log into the app without the controller being in the cloud, add it as a local controller in the app
- Copy Link
- Report Inappropriate Content
@VitaliyT This is a bug.... if you use the mobile app you'll see the 2 alers and will be able to archive them. Several people have reported it in another thread.
- Copy Link
- Report Inappropriate Content
Thank You! Unfortunatly I am not using cloud access with Omada controller, so I cannot login using Omada application. I hope the bug will be corrected in the next version of the firmware. Moreover I hope the next version will return the option to delete archived alerts.
- Copy Link
- Report Inappropriate Content
you can log into the app without the controller being in the cloud, add it as a local controller in the app
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Well, it's Apr.2023 and I have the same problem. I have a OC200 v1 running 1.21.7 Build 20221206 Rel.58608 and I have 1 Unarchived Alerts that doesn't show up anywhere. It's not important, but after 4 months I would've thought this problem would've been resolved already.
- Copy Link
- Report Inappropriate Content
So why don't you give the latest software for your OC200 a shot and try again?
https://community.tp-link.com/en/business/forum/topic/605278
- Copy Link
- Report Inappropriate Content
Thanks for the link to the new beta, I though I had the latest firmware (from 2022-12-14).
I have installed the new beta "OC200(UN)_v1_1.24.0_Build 20230328" and it solved the problem. I have finally been able to see the ghost event and archive it.
- Copy Link
- Report Inappropriate Content
Sweet.
Thanks for letting us know.
And by te way, as of today there's another - this time final - version out there for your controller:
https://community.tp-link.com/en/business/forum/topic/605964
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 1289
Replies: 8
Voters 0
No one has voted for it yet.