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Not connecting to wifi 6

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Not connecting to wifi 6

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Not connecting to wifi 6
Not connecting to wifi 6
2023-10-08 02:16:43
Tags: #Ax1500 router wifi6
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.3 9 build 20230728

I bought new router ax 1500 for wifi6

I start with quick set up i have done all setup

Router work properly but not show 5g network

It only shows 2.4g network

I know my phone support wifi 6 5g 

I have samsung s21fe 

My phone works with other router s which support wifi 6 

But my router wifi 6 not working with my router in my phone

But this router's wifi6 works with my gaming pc

I don't know what's the problem please help

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8 Reply
Re:Not connecting to wifi 6
2023-10-08 05:11:57

  @Seehan the same 

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#2
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Re:Not connecting to wifi 6
2023-10-08 19:20:40

  @nguyencongtoan any solution?

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#3
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Re:Not connecting to wifi 6
2023-10-09 01:44:51

  @Seehan @nguyencongtoan 

 

Hi, do you mean gaming PC could find and connect the WiFi 6 5G WiFi of AX1500 Router but your WiFi 6 phone cannot find the 5G network signal at all?

Please try changing the 5G channel and channel width on the router to see if it helps:

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#4
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Re:Not connecting to wifi 6
2023-10-09 05:44:30

  @Sunshine  i don't have this option auto option in channel width 

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#5
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Re:Not connecting to wifi 6
2023-10-09 08:43:15

  @Seehan 

 

Hi, channel width 20/40/80MHz is the same as Auto, please try changing 5G WiFi channel from Auto to a static one such as channel 36, 40 etc., then check if your phone will be able to see the 5G WiFi.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#6
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Re:Not connecting to wifi 6
2023-10-09 08:52:01

  @Sunshine i have tried this as well

Still not showing 5g

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#7
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Re:Not connecting to wifi 6
2023-10-10 01:43:03

  @Seehan 

 

Hi, since the gaming PC can see and connect the WiFi 6 5G of this TP-Link router, we could make sure the router is really broadcasting the 5G signal.

Please check if your phone is still able to see any other 5G WiFi at this moment, if so, please check which WiFi channel the other 5G WiFi is using.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#8
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Re:Not connecting to wifi 6
2023-10-15 12:38:55

  @Sunshine  

Hi , from 2 days its showws 5ghz wifi and workiing great.

Yesterday i came from  officee again same problem not showing 5ghz .

In office i just enable airplane mode and disable it.

I think my phone band chennals changes automatically . 

 

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#9
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