Router to switch to router
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I just bought a new router and a switch.I already have internet cable(blue) through the ceiling ,i work fine with my laptop but since i need acces to another router so i plug that cable(blue) to my switch and connect a new cable to my laptop but it doesnt have internet,(it connect but have no internet)
I test other cable from the main router .they work fine ,but for some reason my (blue) ceiling cable doesnt work with my new switch or router.(It work my PC or Laptop like normal)
I cant really replace my blue cable because already run through the wall and the ceiling.
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Hi, is the ceiling cable connected to your main router on the other end?
Please confirm if the new switch and router are both TP-Link products, what are the model no. and hardware version?
For new TP-Link internet issue, you may try the following troubleshooting
Case 1: Orange/Red Internet light on the router:
1. Unplug your router from the modem, connect your PC directly into the modem to verify the Internet status of your ISP.
2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.
3. Login to the web UI via http://tplinkwifi.net and set it up following the Quick Setup.
4. If your PC has Internet when connected to the modem, but the Router still doesn't, please go to Advanced > Network > Internet > Mac Clone to clone the mac address of your PC. This FAQ contains detailed instructions of Mac Clone: https://www.tp-link.com/support/faq/2264/
Case 2: Green Internet light on the router:
1. Login to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.
2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.
You may check more detailed instructions following the FAQ: https://www.tp-link.com/support/faq/1556/
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Hi, is the ceiling cable connected to your main router on the other end?
Please confirm if the new switch and router are both TP-Link products, what are the model no. and hardware version?
For new TP-Link internet issue, you may try the following troubleshooting
Case 1: Orange/Red Internet light on the router:
1. Unplug your router from the modem, connect your PC directly into the modem to verify the Internet status of your ISP.
2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.
3. Login to the web UI via http://tplinkwifi.net and set it up following the Quick Setup.
4. If your PC has Internet when connected to the modem, but the Router still doesn't, please go to Advanced > Network > Internet > Mac Clone to clone the mac address of your PC. This FAQ contains detailed instructions of Mac Clone: https://www.tp-link.com/support/faq/2264/
Case 2: Green Internet light on the router:
1. Login to the web management interface of the router (http://tplinkwifi.net), go to Advanced > Network > Internet > Advanced Settings > Change the DNS Servers into 1.1.1.1 and 8.8.8.8.
2. Reboot the ISP Modem and the Router, you must firstly power on the Router, once the router's fully powered on, power on the modem.
You may check more detailed instructions following the FAQ: https://www.tp-link.com/support/faq/1556/
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