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I NEED HELP :(

Mr_Sky

3 weeks ago - last edited 2 weeks ago

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Registered: 2024-06-29

I NEED HELP :(

3 weeks ago - last edited 2 weeks ago

Model: OC200

Hardware Version: V1

Firmware Version: 5.14.32.56

I want to try to migrate from OC200 to Cloud Controller with subscription all devices.

REASON; IF IS IT POSSIBLE TO ELIMINATE THE UNSECURED WIFI CONNECTION RECEIVING BY CLIENT IF FIRST TIME THEIR TRYING TO CONNECT.

if this possible to eliminate can you have me a link or procedure how it done?

Question:

1. is all existing voucher code and client details will be back up and can be transfer to the cloud controller or you need to make new voucher old voucher will be useless?

my device currently are

1 OC200

1 ER605 (VPN WITH NO IP DDNS)

2 TP SG100LP

8 EAP 225

NOTE I done using ddns to no ip and uploading on certificate I brough my own domain still client getting unsecured connection.

1 Accepted Solution

Vincent-TP

2 weeks ago - last edited 2 weeks ago

Posts: 1212

Helpful: 118

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Registered: 2024-06-22

Re:I NEED HELP :(-Solution

2 weeks ago - last edited 2 weeks ago

Hi @Mr_Sky

For controller v5.13.11.41 and above, only the configuration file from the controller with the same first-three-part version number (Major.Minor.Patch) can be imported.

Currently, the latest version for OC200 is 5.14.x, while the cloud-based controller is now at 5.15.14.x, so we can't migrate directly from OC200 to a cloud-based controller.

But you can export the config file of the OC200 and import it on the cloud-based controller, but clients won't be backup to the cloud-based controller via this way.

In one word, it's not a good time to transfer to cloud-based controller for you.

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Vincent-TP

2 weeks ago - last edited 2 weeks ago

Posts: 1212

Helpful: 118

Solutions: 469

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Registered: 2024-06-22

Re:I NEED HELP :(-Solution

2 weeks ago - last edited 2 weeks ago

Hi @Mr_Sky

For controller v5.13.11.41 and above, only the configuration file from the controller with the same first-three-part version number (Major.Minor.Patch) can be imported.

Currently, the latest version for OC200 is 5.14.x, while the cloud-based controller is now at 5.15.14.x, so we can't migrate directly from OC200 to a cloud-based controller.

But you can export the config file of the OC200 and import it on the cloud-based controller, but clients won't be backup to the cloud-based controller via this way.

In one word, it's not a good time to transfer to cloud-based controller for you.

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Mr_Sky

LV1

2 weeks ago

Posts: 19

Helpful: 1

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Registered: 2024-06-29

Re:I NEED HELP :(

2 weeks ago

@Vincent-TP

Thank you for your responce but is true that if you use the cloud controller you wont be any problem or client wont see anymore the unsecured connection when they try to connect to the wifi using voucher?

Vincent-TP

2 weeks ago

Posts: 1212

Helpful: 118

Solutions: 469

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Registered: 2024-06-22

Re:I NEED HELP :(

2 weeks ago

Hi @Mr_Sky

Mr_Sky wrote

@Vincent-TP

Thank you for your responce but is true that if you use the cloud controller you wont be any problem or client wont see anymore the unsecured connection when they try to connect to the wifi using voucher?

Yes, with a cloud-based controller, clients won't see this message.

But we can also avoid this by the following:

How to Configure HTTPS Certificate to Avoid “Untrusted Certificate” Error

I NEED HELP :(

I NEED HELP :(

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