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Text in VIGI Security Manager user interface is pixelated

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Text in VIGI Security Manager user interface is pixelated

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Text in VIGI Security Manager user interface is pixelated
Text in VIGI Security Manager user interface is pixelated
2025-06-24 20:07:19 - last edited 2025-09-01 02:03:19
Model: VIGI Security Manager  
Hardware Version:
Firmware Version:

Hello,

 

Using VIGI Security Manager with Windows 11 here.
I have a problem with the text rendered in the user interface, it is pixelated, although I have a 4K screen. To illustrate, here is a screenshot with the VIGI Security Manager interface, and other software all around/ As you can see, the other software (web browser, operating system desktop) renders text properly, it is clean; but text in VIGI Security Manager is pixelated (zoom in to 100%, please):

 

 

I opened the properties of the VIGI Security Manager executable file, opened the "Compatibility" tab, clicked "Change high DPI settings" and tried all sorts of settings there, to no avail... I'm really frustrated because the screen has a 4K resolution, but the interface of the application is very poor because of the way text is rendered... The remaining applications open display text properly, so the problem doesn't come from my computer...

Could you help me sort this out, please?


Thank you!
 

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1 Accepted Solution
Re:Text in VIGI Security Manager user interface is pixelated-Solution
2025-06-27 01:00:47 - last edited 2025-09-01 02:03:19

  @calande 

calande wrote

Clive_A wrote

Do not zoom the software. If it is zoomed, this will happen.

 

Gotcha... Actually, I have no choice... I have an Asus MG24U monitor; it is not such a big screen (24 inch) but it has a high definition (3840×2160). I have to set a system-wide zoom to 200% otherwise all text is barely readable. At a 200% zoom, interface elements and text labels can only just reach the same size they would have with a full HD monitor and a 100% zoom. Pixels on my monitor are much more tiny than on regular full HD monitors.

 

Clive_A wrote

if you have tried WIndows cleary type and other different settings, and it does not improve, this needs a future update which addresses the high-res monitor adaptation. 


I have tried tweaking the ClearType settings; I also have tried various combinations overriding high DPI scaling, to no avail...

Could you forward my problem report to the developer team, so they address high-resolution monitors, please?

VSM is going to be discontinued. The successor would be the VPC. VIGI PC Client.

Check that out and see if that pixel issue persists. 

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Re:Text in VIGI Security Manager user interface is pixelated
2025-06-25 03:10:38

  @calande 

Do not zoom the software. 

If it is zoomed, this will happen.

And if you have tried WIndows cleary type and other different settings, and it does not improve, this needs a future update which addresses the high-res monitor adaptation. 

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#2
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Re:Text in VIGI Security Manager user interface is pixelated
2025-06-25 16:03:01

Clive_A wrote

Do not zoom the software. If it is zoomed, this will happen.

 

Gotcha... Actually, I have no choice... I have an Asus MG24U monitor; it is not such a big screen (24 inch) but it has a high definition (3840×2160). I have to set a system-wide zoom to 200% otherwise all text is barely readable. At a 200% zoom, interface elements and text labels can only just reach the same size they would have with a full HD monitor and a 100% zoom. Pixels on my monitor are much more tiny than on regular full HD monitors.

 

Clive_A wrote

if you have tried WIndows cleary type and other different settings, and it does not improve, this needs a future update which addresses the high-res monitor adaptation. 


I have tried tweaking the ClearType settings; I also have tried various combinations overriding high DPI scaling, to no avail...

Could you forward my problem report to the developer team, so they address high-resolution monitors, please?

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#3
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Re:Text in VIGI Security Manager user interface is pixelated-Solution
2025-06-27 01:00:47 - last edited 2025-09-01 02:03:19

  @calande 

calande wrote

Clive_A wrote

Do not zoom the software. If it is zoomed, this will happen.

 

Gotcha... Actually, I have no choice... I have an Asus MG24U monitor; it is not such a big screen (24 inch) but it has a high definition (3840×2160). I have to set a system-wide zoom to 200% otherwise all text is barely readable. At a 200% zoom, interface elements and text labels can only just reach the same size they would have with a full HD monitor and a 100% zoom. Pixels on my monitor are much more tiny than on regular full HD monitors.

 

Clive_A wrote

if you have tried WIndows cleary type and other different settings, and it does not improve, this needs a future update which addresses the high-res monitor adaptation. 


I have tried tweaking the ClearType settings; I also have tried various combinations overriding high DPI scaling, to no avail...

Could you forward my problem report to the developer team, so they address high-resolution monitors, please?

VSM is going to be discontinued. The successor would be the VPC. VIGI PC Client.

Check that out and see if that pixel issue persists. 

Recommended Solution
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#4
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Re:Text in VIGI Security Manager user interface is pixelated
2025-06-27 09:54:25

  @Clive_A I installed VIGI PC Client. Text is cleaner, although the edge of the characters is still 100% good, as you can see:

 

 

Thank you.

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