Devices Live Bandwidth Speed & Monthly Report Data Disappeared From Deco App

Hey TP-LINK !!
My devices live bandwidth speed and monthly report data suddenly disappeared after the new (August) month started. Before that i had this issue on 1st of July and after factory reset my deco system fixed that issue and i faced this issue every new month and i have to factory reset my deco system every month and this is so annoying and TP-LINK did'nt take any action.
Had same issue on 1st of July before factory reset on 2nd July
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@ARGamingPK1 right.
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Exact same issue here with the M4. I completed a full reset in July to restore functionality, but I now have the exact same problem since 01/08.
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@RNIRL_Jazz Yeah and TP-LINK did'nt take any action 😭
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@ARGamingPK1 I wonder if it'd return if the M4's firmware was reinstalled via a web browser?
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@RNIRL_Jazz Nothing changed after firmware reinstalled i tried already
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@ARGamingPK1 same Problem here.
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@ChiWai I have found a solution....Solution is that you have to turned OFF monthly report and clear the monthly report records after turned it OFF and reboot the whole Deco system.
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@ARGamingPK1 Worked properly 1st August.
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@SayeemAhmed We are talking about Deco M4 and you shared a screen shot of Deco X50 😐
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Helpful: 5
Views: 560
Replies: 27
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