Im using my own software controller hosted on VPS. Im running in MSP and currently running 6.2.0.15. Im curious to know how this remote access feature work, I look at the document it support software controller atleast 6.2. Cloud Access is enabled but i only have one model (only one out of two eap225 outdoor v3.0 shown below). showing HTTPS/HTTP.  So i tried to enabled it but no luck. It says "Cannot enable the tunnel. There is no connected device that supports remote access in the current site." My CCTVs are connected in Omada Guard via my VIGI NVRs. Is it because my models doesnt support? 

One of the reason why i need this to remotely access because everytime there is a blackout, one of my Vigi NVR1008H (HW V2.2) doesn't connect back to Omada Cloud but my old NVR1008H (HW V1.0) is ok