https://www.tplinkcloud.com/faqinfo_200_15.php I got the plugin here.. it more complicated for me tho, I use firefox browser and they don't support any plug ins accept Flash now so I had to get a...

Me too, why is it so hard to contact support?

when I try to log in it says I need the plug in but I already have it.. I've been very frustrated by this. someone help me!