[How to bind your original account to new TP-Link Community]
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
How to bind your original account to new TP-Link Community
Welcome to the TP-Link Community!
If you want use your original account, Please follow the steps below to bind your original TP-Link forum (https://forum.tp-link.com) account to the new TP-Link Community.
1. Login the Community by using the TP-Link ID. (A TP-Link ID and password give you all access to all TP-Link Cloud Service)
A. If you already have a TP-Link ID, you can login the community directly by using your Email and Password.
B. If you don’t have a TP-Link ID, you will need to register one firstly.
After click the Register, an activation email will be sent to your registration mailbox. Please open the activation link in the email to finish account registration within one hour.
Note: Please remember to read and check the Terms of Use and Privacy Policy.
2. After you login the community, it’s necessary for you to give yourself a screen name. The screen name cannot be changed after you finish the setting and it cannot be used for login.
Note: Please noted that you CANNOT use the same screen name as your orignal account now. Because there will be conflicts.
3. Then go to User CenteràSettingàAccount Import, enter your original account Username and Password.
4. Click Next to choose Current or Original Account.
Click OK. Till now, you have imported your account and data to TP-Link Community.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi Softw
Thanks for your feedback!
I think you are right and will add your suggestion into this guide. 
- Copy Link
- Report Inappropriate Content
Password from old forum doesn't work for acount import:
- Copy Link
- Report Inappropriate Content
Hi makulatura
Did you change your password recently? We moved the data from old forum to this community at 23th July. So if you has changed the password during this time, it may only remember your old password.
- Copy Link
- Report Inappropriate Content
Hi TP-Link,
just out of curiosity: did you import all user accounts from the old forum in July or only accounts with a posting in the business part of the forum?
- Copy Link
- Report Inappropriate Content
No, i haven't changed the password in old forum, just checked it.
Please advise what to do next.
Thanks
TP-Link wrote
Hi makulatura
Did you change your password recently? We moved the data from old forum to this community at 23th July. So if you has changed the password during this time, it may only remember your old password.
- Copy Link
- Report Inappropriate Content
makulatura wrote
No, i haven't changed the password in old forum, just checked it.
That's why I asked TP-Link which data they did import.
If the old forum data has completely been imported, you could not choose the same screen name. I had to choose a new screen name, then did bind the old account with the new account and as a last step needed to select which screen name - the new or the old - I would like to use.
Seems to me that only accounts associated with posts in the Business forum (not SOHO forum) have been imported ...
Otherwise your existing screen name should have been rejected at registration.
- Copy Link
- Report Inappropriate Content
Funny thing; I just realized it appears that I registered my account last week (obviously relates to binding the old account), despite having done so more than a year ago. Other users' data appears unaffected - i.e. registration appears when it really did happen on the old forums. Weirdneness - part XXXVIXICIICIX :D
- Copy Link
- Report Inappropriate Content
I keep trying to do this but every time I get the same "incorrect username or password" as someone else has stated above.
I am sure of the username and password as well. I even tried changing it on the old site...still not luck with the import.
Please help!
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Not working for me. It keeps saying wrong password and I know for a fact I am using correct password.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 19
Views: 51809
Replies: 28
Voters 18
