EAP115 Lockup/ Loss of Connection
My EAP115 locks up / freezes every now and then. There doesn't seem to be a pattern.
Sometimes it will be fine for several weeks, at other times it will freeze twice in 24 hours.
The obvious symptom is 'dropping' Wifi connection with, for example, Smart Plugs normally connected to its Network SSID and refusing Wifi connections. A 'reset' cures the problem.
I'm running the latest firmware. I've also returned one device, the replacement displays the same symptoms.
No issues elsewhere on the network etc.
Any ideas please?
Regards
Brian
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@G8OSN Hi, I have exactly same problem. Smart devices cause problem for me. Did you get any answer that why this happens? I am not using smart bulbs or switch because of this.
I was using Nedis smart bulbs and sockets. Problem is also when installing them via Tuya app. I have to reset accesspoint every time when i try to install new bulb or socket. For some reason only SSID lock itself, but accesspoint itself is working via ethernet..
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@G8OSN Good to know. I am sure that it is because smart things. From my last message i setted up smart bulbs and socket to my EAP115 and also updated EAP to newest software. Now after 7 days EAP locked up again wifi. Do not see any SSID from this accesspoint, but i can access to it through ethernet. I think that i have to also buy some other brand accesspoint so that this do not happen again.
In accesspoint i see that on TX side there is a lot of errors, but i do not know is this is the actual problem.
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Now it happened again after 7 days uptime.
Does anybody know why wlan is dropping? Here is traffic logs if it helps.
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Dear @_Roni,
I have exactly same problem. Smart devices cause problem for me.
Yes, I read this post to optimize the wireless performance of EAP products.
To better assist you, could you please elaborate on the problem of smart devices?
What's the model number and firmware version of your Omada EAPs?
It's recommended to start a new thread with detailed information so that we can understand the problem.
BTW, here is a post related to a disconnect issue of the smart devices on Omada EAP for your reference.
https://community.tp-link.com/en/smart-home/forum/topic/258194
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