Frequently asked questions of Omada SDN solution related to upgrading and management

Frequently asked questions of Omada SDN solution related to upgrading and management
Frequently asked questions of Omada SDN solution related to upgrading and management
2020-07-22 01:41:58 - last edited 2020-12-31 09:36:55

Frequently asked questions of Omada SDN solution related to upgrading and management

 

Q1: What is Omada SDN platform?

A: Omada’s Software Defined Networking (SDN) platform integrates network devices, including access points, switches and gateways, providing 100% centralized cloud management. Omada creates a highly scalable network—all controlled from a single interface. Seamless wireless and wired connections are provided, ideal for use in hospitality, education, retail, offices, and more.

Suggest accessing the below link to know more about Omada SDN.

https://www.tp-link.com/en/omada-sdn/

 

Q2: What is the difference between Omada SDN solution and previous Omada’s network?

A:

  Omada’s network Omada SDN solution
Managed devices Omada EAP Omada EAP, Safestream Gateway, Jetstream switch
Controller type Software controller (Windows & Linux), OC200/OC300 Software controller (Windows & Linux), OC200/OC300, Cloud-based controller
Features Provide centralized management for EAP, supports fast roaming, band steering, mesh, portal and so on.

Inherited the features of Omada’s network, and support to configure for gateway, including Internet, LAN Network, ACL, URL Filtering, VPN, Routing, NAT, Session Limit, Bandwidth Control, Portal and so on.And support to configure for switch, including 802.1Q VLAN, ACL, 802.1x, IGMP Snooping, STP and so on. And there are also more rich data statistics and monitoring functions.


For Omada SDN controller, there are also the below new features.

1. Brand new UI and style to provide high-efficiency, rapid and comprehensive network settings and maintenance functions.

2. Add brand new Dashboard interface to monitor network operation in real time.

3. Add Statistics interface to monitor devices and show the statistics of network operation data.

4. Add Topology interface to generate the network topology automatically.

5. Add Insight interface to view the detailed network history data.

6. Add Logs interface that supports 100+ types of logs and custom warning level of logs.

7. Add Reboot Schedule and PoE Schedule and support to set different schedules for each device.

 

Q3: If I am using the old Omada controller, can I upgrade to Omada SDN controller?

A: Yes, we can upgrade the old Omada controller to Omada SDN controller. But Omada SDN controller has the minimum compatible version for the old controller and EAP. To ensure upgrade successfully, it’s strongly recommended to follow the Upgrade Guide.

Q4: Why my settings are lost after upgrading my devices to the version that supports Omada SDN platform?

A: For OC200 and EAP, when you upgrade to the version that supports Omada SDN platform, they will lose the original configuration, because Omada SDN platform adds many new features and some functions have been changed. So it’s strongly recommended to back up the configuration before upgrading. For OC200, we still can import the backup file to restore some functions that haven’t been changed.   

Q5: Why can’t I manage my EAP after upgrading to Omada SDN controller?

A: Omada SDN Controller can configure and manage only the certain devices with supported firmware. We need to make sure your device is compatible with Omada SDN Controller. We can access the compatibility list to check if the EAP support Omada SDN platform.

For the below EAPs, they are compatible with Omada SDN platform but need to upgrade to the corresponding firmware. The old firmware version may not support Omada SDN controller.

 

Q6: If my network has the EAP that isn’t compatible with Omada SDN platform, can I still use Omada SDN solution?

A: If you still want to make all EAPs be manage by the same Omada controller, it’s recommended to keep using the old Omada controller. If you can receive to manage the incompatible EAPs separately, then you can use the old Omada controller to manage the incompatible EAPs while use the Omada SDN controller to manage the latest EAPs.

 

Q7: Why my Omada controller cannot manage the latest EAP?

A: Please refer to the FAQ that has a detailed answer and solution.

https://www.tp-link.com/en/support/faq/2904/

 

Q8: Can my gateway and switch be managed by Omada SDN controller?

A: Omada SDN controller can only manage the TP-LINK gateway and switch. We can access the compatibility list to check if the gateway and switch support Omada SDN platform.

PS: Supported models may be added in the future.

 

Q9: Can I downgrade OC200 or EAP from Omada SDN version to the old version?

A: Yes, OC200 and EAP both support to downgrade. For OC200, we can downgrade manually in Controller Settings->Maintenance menu. For EAP, downgrade through controller or under standalone mode.

Note: OC200 doesn’t support manual upgrade through cloud access way. So we need to downgrade OC200 in its local network.

 

Q10: What are the supported operating system for Omada SDN Controller software?

A: As of now it supports Microsoft Windows 7/8/10/Server. Supporting 64-bit Linux operating system, including Ubuntu 14.04/16.04/17.04/18.04, CentOS 6.x/7.x and Fedora 20 or above, Debian 9.8. Mac OSX is not supported at present.

 

Q11: Why can’t I run Omada SDN controller on Linux system?

A: Omada SDN controller support to install on Linux system, but please note that the installation package for Linux hasn’t built-in Java 8 and MongoDB server. If your Linux system lacks Java 8 and MongoDB server as well, then cannot run Omada SDN controller. You need to install them by yourself. And Omada SDN controller supports Java 8 and MongoDB 3.0.15-3.6.18.

Note:

1. Please install “jsvc” and “curl” first before you run the Omada Controller, or you cannot run it successfully. You can use “apt-get install jsvc” and “apt-get install curl” to install them.

2. This software also needs to use netstat command, if your operation system doesn’t have net-tools (which includes netstat command), you can use “apt install net-tools” to install net-tools.

 

Q12: Can I run Omada SDN controller and Omada controller at the same time?

A: We cannot run Software Omada SDN controller and Omada controller on the same computer. But we can run the old Omada controller and Omada SDN controller on two devices at the same time in the same subnet. It means that we can use the old Omada controller to manage the EAPs that don’t support Omada SDN while use Omada SDN controller to manage the devices that support Omada SDN.

 

Q13: Why my Omada APP cannot manage my Omada SDN controller?

A: Omada SDN controller requires Omada APP 3.0.x or above. If you are using Omada APP 2.x.x, then you cannot manage Omada SDN controller, please upgrade your APP.

 

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8 Reply
Re:Frequently asked questions of Omada SDN solution related to upgrading and management
2020-07-23 13:43:10

@Anderson I like the new omada sdn but does these means that other eaps and swithes like my old eap120 v.1, eap320 v.1, TL5120 v4, sg108pe, sg1008e and t1600g-28ps won't have anymore update firmwares for omada sdn? I also like the multiple portals for one site. Does the sdn will have it again later? Thank you

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Re:Frequently asked questions of Omada SDN solution related to upgrading and management
2020-07-24 23:36:26

@Anderson I tried installing the old version of omada controller in a different computer and it works and i add all eaps that can't be manage from omada sdn. But after restarting it, the omada 2.5.4 still runs but an omada sdn controller is now appearing. What do I need to do? Thanks

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Re:Frequently asked questions of Omada SDN solution related to upgrading and management
2020-07-29 08:07:09

Hi

 

I'm just a little confused around what is and is not compatible.

 

https://www.tp-link.com/en/omada-sdn/controller-upgrade/  This page indicated Omada Hardware Controller OC200 1.2.0 and above, yet when you follow the link lower on the page 'Omada SDN Compatibility List' https://www.tp-link.com/en/omada-sdn/compatibility/ and says OC200 1.0 is compatible.

 

Currently I have 

Model : OC200 1.0

Firmware Version : 1.2.3 Build 20200430 Rel.52621

Controller Version : 3.2.12

 

Can or can I not upgrade to the new Omada SDN solution?  

 

Also I have (x2)

Model : EAP225(EU) 3.0

Firmware Version : 2.7.0 Build 20200113 Rel.38287

 

Model: EAP225-Outdoor(EU) 1.0

Firmware Version : 1.7.0 Build 20200113 Rel.35383

 

Instructions 'https://www.tp-link.com/en/omada-sdn/controller-upgrade/#content-5_2_1 seem to indicated the AP's Firmware will upgrade to 2.20.0 after the OC200 is upgraded,  Is this correct?

 

Or am I looking at selling all the above?

 

Thanks

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Re:Frequently asked questions of Omada SDN solution related to upgrading and management
2020-07-31 02:45:06

@Ithead 

 

Ithead wrote

@Anderson I like the new omada sdn but does these means that other eaps and swithes like my old eap120 v.1, eap320 v.1, TL5120 v4, sg108pe, sg1008e and t1600g-28ps won't have anymore update firmwares for omada sdn?

 

Hi,

 

I think the topic below has explained the SDN support, you may have a look.

Omada SDN Hardware support

https://community.tp-link.com/en/business/forum/topic/213504

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Re:Frequently asked questions of Omada SDN solution related to upgrading and management
2020-07-31 03:46:04

@Arran 

 

Arran wrote

Hi

 

I'm just a little confused around what is and is not compatible.

 

https://www.tp-link.com/en/omada-sdn/controller-upgrade/  This page indicated Omada Hardware Controller OC200 1.2.0 and above, yet when you follow the link lower on the page 'Omada SDN Compatibility List' https://www.tp-link.com/en/omada-sdn/compatibility/ and says OC200 1.0 is compatible.

 

Currently I have 

Model : OC200 1.0

Firmware Version : 1.2.3 Build 20200430 Rel.52621

Controller Version : 3.2.12

 

Hi,

 

I believe this page https://www.tp-link.com/en/omada-sdn/controller-upgrade/ shows the firmware Release version, remember it's an (firmware) upgrade guide of controller.

While the 'Omada SDN Compatibility List' https://www.tp-link.com/en/omada-sdn/compatibility/ shows the specific devices that support or will support for Omada SDN, it should be related to the Hardware version.

 

Based on the current firmware version of your OC200,  we can check the new firmware released on TP-Link website below.

https://www.tp-link.com/en/support/download/oc200/#Firmware

 

The newer firmware is OC200(UN)_v1_1.7.0 Build 20200703, and we can see many releases notes under the new firmware. According to its release note, the new firmware OC200 1.7.0 supports your device model with specific firmware. Only OC200(UN)_V1_1.2.3 Build 20200430 can upgrade to this version. Surely you can upgrade the firmware.

 

Follow the upgrade guide to upgrade the OC200, don't forget to back up the settings on the OC200 before the upgrade. And you may need to manually upgrade the EAP firmware from the SDN controller, there is other topic mentioned that.

 

After a quick look on all the SDN releated topics, I think the thread below could provide you some practical suggestions (read the reply on floor #5 from R1D2).

upgrades and compatibility

 

Good Luck!

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Re:Frequently asked questions of Omada SDN solution related to upgrading and management
2020-08-02 04:14:31

@Arran  Hi, I think your OC200 v. 1 will work in omada sdn coz I also have the same OC200. My only problem is eap320 is not yet compatible and i just bought 5 units onlu 2 years ago. 

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Re:Frequently asked questions of Omada SDN solution related to upgrading and management
2020-08-02 08:38:11

@Yannie I can confirm every has upgraded. I think the instructions might need a little tweak, as some of the alert messages say the cfg back up file was incompatible, and I could not adopy the eap with a username password, so I took a shot and restored the 'incompatiable' cfg file, then it found the EAP's

 

I had to manually upgrade each EAP from the .bin file.

 

All working now.  

 

Thanks to everyone on here, :-)

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Re:Frequently asked questions of Omada SDN solution related to upgrading and management
2020-08-02 08:39:54

@Ithead 

 

Thanks, you were right, OC200 upgraded fine. That moment of fear, think I could brick the controller.  Sorry about your EAP's .

 

 

Cheers for the confidence to upgrade the OC200

 

:-)

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