EAP225-Outdoor : Waterproof rubber insert not hinged like instructions show?
First post here but have read numerous posts (which really helped) before purchasing this unit as potential solution.
Minor issue but discovered that the insert/grommet designed to seal cable isn't hinged so without using a razor blade to cut it on one side, there's no way to get the cable inside the hole intended for it!
Has anyone else had this issue? And how did you solve it? And is this a manufacturer defect?
I tried calling support but the barely English speaking rep couldn't understand my question.
And it appears that the insert and opening in unit may not be large enough for the cable that I intended to use.