Can't access web managment from other VLAN, but can ping?

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Can't access web managment from other VLAN, but can ping?

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Can't access web managment from other VLAN, but can ping?
Can't access web managment from other VLAN, but can ping?
2021-04-14 19:27:24 - last edited 2021-04-19 12:59:06
Model: EAP245  
Hardware Version: V3
Firmware Version: 5.0.1

Network topology:

 

Ubiquiti EdgeRouterX -> Unifi Switch 8 -> TP-Link EAP245

 

I have my EAP245 attached to a trunk port with the following setting:

 

VLAN 10 - tagged

VLAN 20 - tagged

VLAN 30 - tagged

VLAN 1 - native untagged

 

The EAP got an IP from the VLAN1 subnet DHCP and is working fine (10.0.0.x). I set up an SSID for VLAN10 and that is what my laptop is connected to (10.0.10.x), also working fine. I have the EdgeRouter configured to route traffic from VLAN 10 to any other VLAN, which normally works without issue. However, for some reason I can't access the web interface of my EAP245 from VLAN 10. I'm able to ping it successfully, but the web interface won't load unless I'm on VLAN 1.

 

I feel like I'm missing something obvious here. Any ideas?

 

Thank you!

 

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#1
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1 Accepted Solution
Re:Can't access web managment from other VLAN, but can ping?-Solution
2021-04-19 07:22:39 - last edited 2021-04-19 12:59:06

Dear @skoobasteeve,

 

skoobasteeve wrote

@Mitya Thanks for the suggestion, however I don't have the management VLAN enabled on this device. Nonetheless, I tried enabling it and setting it to VLAN 10 and at that point I was no longer able to access it from either VLAN and had to factory reset.

 

Are your EAPs working in Standalone mode?

 

If so, please enable Layer-3 accessibility to allow accessing web management from other VLAN.

 

 

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
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#4
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Re:Can't access web managment from other VLAN, but can ping?
2021-04-16 07:22:38
You can manage APs only via Management VLAN. It is vlan1 by default. You can change it in settings.
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#2
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Re:Can't access web managment from other VLAN, but can ping?
2021-04-18 21:50:26

@Mitya Thanks for the suggestion, however I don't have the management VLAN enabled on this device. Nonetheless, I tried enabling it and setting it to VLAN 10 and at that point I was no longer able to access it from either VLAN and had to factory reset.

 

Any other ideas?

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#3
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Re:Can't access web managment from other VLAN, but can ping?-Solution
2021-04-19 07:22:39 - last edited 2021-04-19 12:59:06

Dear @skoobasteeve,

 

skoobasteeve wrote

@Mitya Thanks for the suggestion, however I don't have the management VLAN enabled on this device. Nonetheless, I tried enabling it and setting it to VLAN 10 and at that point I was no longer able to access it from either VLAN and had to factory reset.

 

Are your EAPs working in Standalone mode?

 

If so, please enable Layer-3 accessibility to allow accessing web management from other VLAN.

 

 

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
Recommended Solution
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#4
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Re:Can't access web managment from other VLAN, but can ping?
2021-04-19 12:58:53

@Fae I can't believe I didn't see that option in the settings! Checked the box and everything is working as expected.

 

Thank you for your assistance!

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#5
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Re:Can't access web managment from other VLAN, but can ping?
2021-04-20 00:43:18

Dear @skoobasteeve,

 

skoobasteeve wrote

I can't believe I didn't see that option in the settings! Checked the box and everything is working as expected.

 

Glad to hear that it works. Hope you enjoy the Internet with TP-Link products. Cheers!

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
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#6
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