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Archer AX1500 dropping LAN connections when downloading

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Archer AX1500 dropping LAN connections when downloading

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Strai

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2021-05-12 09:21:28 - last edited 2021-05-15 16:01:18

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Archer AX1500 dropping LAN connections when downloading

2021-05-12 09:21:28 - last edited 2021-05-15 16:01:18

Model: Archer A10

Hardware Version: V1

Firmware Version: 1.8.3 Build 20210201 Rel. 63925(4555)

Hi, I am having some technical issues with my AX1500.

I have it connected to my Fiberhome GPON (Bridged connection) on a 1GBPS connection, everything works fine and I get 100mb/s when downloading (provided they have capable servers) but when I keep downloading continuously on more than 50mb/s the router just turns off LAN (WIFI still works), cannot even 192.168.1.1 on my computer, it just times out. Tried rebooting the router and removing the internet cable but the thing that fixes it is rebooting my PC.

1 Accepted Solution

Kevin_Z

2021-05-13 09:50:30 - last edited 2021-05-15 16:01:18

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Re:Archer AX1500 dropping LAN connections when downloading-Solution

2021-05-13 09:50:30 - last edited 2021-05-15 16:01:18

@Strai

Try to reset the AX10 to factory defaults, reconfigure it from scratch, don't change any QoS or advanced setting, connect the PC to the LAN port again to download, check again if there is an issue.

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Kevin_Z

2021-05-13 07:07:37

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Re:Archer AX1500 dropping LAN connections when downloading

2021-05-13 07:07:37

@Strai

Are there QoS settings for this PC on the AX10 router? You may try to disable the QoS, then try to keep downloading again.

What if you keep downloading on a wireless laptop/phone, will it disconnect the internet access also when the speed is higher than 50mb/s? You may test this on another wired PC as well.

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Strai

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2021-05-13 07:16:21

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Re:Archer AX1500 dropping LAN connections when downloading

2021-05-13 07:16:21

Hi Kevin, tried downloading on the 5Ghz wifi network so I can have the full potential of the network and.. it's fine. Nothing happens, tried plugging my laptop on LAN and started a download and after 5 minutes LAN turned off. QoS is also turned off. I throttled the download to 50mb/s and nothing happens, so that narrows it down. If it also helps i'm on the RCS RDS Internet Service Provider (Romania)

Kevin_Z

2021-05-13 09:50:30 - last edited 2021-05-15 16:01:18

Posts: 21207

Helpful: 4401

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Registered: 2018-12-24

Re:Archer AX1500 dropping LAN connections when downloading-Solution

2021-05-13 09:50:30 - last edited 2021-05-15 16:01:18

@Strai

Try to reset the AX10 to factory defaults, reconfigure it from scratch, don't change any QoS or advanced setting, connect the PC to the LAN port again to download, check again if there is an issue.

TP-Link Annual Community Survey | Help Shape Our Community Throughout 2024!

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Archer AX1500 dropping LAN connections when downloading

Archer AX1500 dropping LAN connections when downloading

Hi, I am having some technical issues with my AX1500.

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