Solution ER605 ER7206 - IPTV screen freezes with error that the bandwidth is not enough.
This Article Applies to:
ER605(UN)_V1_1.1.1_Build 20210723 or above firmware
ER7206(UN)_V1_1.1.1_Build 20210723 or above firmware
Recently we received feedback that when ER7206/ER605 v1 is used with the Modem Router and Media Receiver provided by Telecom Germany, with IGMPv3 proxy enabled (required by ISP), the IPTV screen will freeze after a normal playback for 10-15 seconds, and error message appears that the bandwidth is not enough.
Telecom Modem Router -ER7206/ER605 with IGMPv3 proxy enabled -Telecom Media Receiver
As a temporary solution, you may install the Beta firmware below to fix the issue.
ER605_V1_1.1.1_Build 20211104 (Beta) ER7206_V1_1.1.1_Build 20211110 (Beta)
Updated on 10 January 2022:
Based on the beta firmware above, the new beta below enables the IGMP V3 by default to solve the problem that switching between IGMP V2 and V3 takes a long time (about 400s).
ER605_V1_1.1.1_Build 20211222 (Beta)
ER7206_V1_1.1.1_Build 20220106 (Beta)
Note: Please be sure you have read the Beta Test Agreement before proceeding!
Please follow the Upgrade Process below to install the Beta firmware:
1. Enable the IGMP V3 Proxy on ER605/ER7206. 2. Disconnect all other LAN devices, except for the PC that is used to access the web UI of ER605/ER7206. 3. Do NOT run any IGMP related programs such as streaming on this PC, login the ER605/ER7206 and upgrade the beta firmware. 4. After the upgrade completed (ER605/ER7206 will reboot automatically), wait for 10 minutes before you do further operations. 5. Connect Media Receiver and other devices back to ER605/ER7206. 6. Start the TV and enjoy it!
1. Enable the IGMP V3 Proxy on ER605/ER7206 before you upgrade the new beta firmware.
2. Upgrade the new beta firmware on the ER605/ER7206.
3. Start the TV and enjoy it!
Thank you for your attention!
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However, if this solution doesn’t work for you, please also comment and provide the information below.
1. The ISP information and your region.
2. The info of your front-end modem:
brand & model number, and operation mode (it’s in bridge mode or modem router mode).
Thank you for your great cooperation and patience!
TP-Link Support Team