MyPhone and Laptop doesnt see the eap225 access point

MyPhone and Laptop doesnt see the eap225 access point

MyPhone and Laptop doesnt see the eap225 access point
MyPhone and Laptop doesnt see the eap225 access point
2022-05-07 20:34:20 - last edited 2022-07-09 17:45:51
Model: EAP225-Outdoor  
Hardware Version: V1
Firmware Version: Firmware Version:5.0.7 Build 20211026 Rel. 33125

Hi Guys 

 

i have bought 7 EAP225-Outdoor 

 

My Laptop and Cellphone doesnt see all 7 of them 

 

Is there a setting to make this device visible to laptop and cellphones 

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#1
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1 Accepted Solution
Re:MyPhone and Laptop doesnt see the eap225 access point -Solution
2022-05-08 19:51:42 - last edited 2022-07-09 17:45:51

  @Super-WiFi 

 

Hey

 

There is no setting for specifically laptops or cells, its either broadcasting or not

 

What models are the devices that cannot see the wifi? (cell and laptop)  Can other devices see it?   when you configured the Wifi did you set both 2.4 and 5ghz?

 

Are you running these standalone or via controller?

 

Any info you can provide would help us diagnose this for you

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Re:MyPhone and Laptop doesnt see the eap225 access point -Solution
2022-05-08 19:51:42 - last edited 2022-07-09 17:45:51

  @Super-WiFi 

 

Hey

 

There is no setting for specifically laptops or cells, its either broadcasting or not

 

What models are the devices that cannot see the wifi? (cell and laptop)  Can other devices see it?   when you configured the Wifi did you set both 2.4 and 5ghz?

 

Are you running these standalone or via controller?

 

Any info you can provide would help us diagnose this for you

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#2
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Re:MyPhone and Laptop doesnt see the eap225 access point
2022-05-09 15:57:49

  @Super-WiFi 

 

On right side of the EAP225 there should be a green LED status bar.  Is yours on and is it solid, flashing, yellow?

 

Did you log into each AP and configure them?

How many of the APs are wired?

Verify you connected the AP to the POE port of the passive injector supplied with it, and the LAN port goes to your switch/router/uplink.

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Re:MyPhone and Laptop doesnt see the eap225 access point
2022-07-09 17:47:10
create new wireless network
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Re:MyPhone and Laptop doesnt see the eap225 access point
2022-07-09 17:47:11
create new wireless network
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Re:MyPhone and Laptop doesnt see the eap225 access point
2022-07-09 17:48:25
Create a new wireless network
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