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Omada Controll only connects if firewall is OFF

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Omada Controll only connects if firewall is OFF

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

ChrisK619

2022-05-12 12:35:31

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Registered: 2019-07-25

Omada Controll only connects if firewall is OFF

2022-05-12 12:35:31

Model: EAP225-Outdoor

Hardware Version: V1

Firmware Version: 5.0.7 Build 20211026 Rel. 33125

I've never had any issue connecting my 2 EAP225's to my Omada Software controller. Until now. After upgrading the Software to 3.5.1 I can't even see the EAP's until or unless I turn OFF Windows Defender firewall protection. As soon as I turn it back on, I start getting "Heartbeat missed" messages, then all stops. I've opened ports UDP29810 and TCP Ports 29811-29814 but it makes no differance....any thoughts?? Ntw I'm using the most recent build of Windows 11 released on May 10 2022.

3 Reply

d0ugmac1

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2022-05-12 19:42:00

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Re:Omada Controll only connects if firewall is OFF

2022-05-12 19:42:00

@ChrisK619

Pretty sure this is a Windows issue :) Have you tried restarting the Windows box after you made the firewall changes?

Looks like you nailed the right ports for the APs, but maybe you have to unblock the mongodb ports now too?: https://www.tp-link.com/us/support/faq/3281/

<< Paying it forward, one juicy problem at a time... >>

Philbert

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2022-05-12 22:42:18

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Re:Omada Controll only connects if firewall is OFF

2022-05-12 22:42:18

@ChrisK619

Try also opening 8043, this link might be of help!

https://community.tp-link.com/en/business/kb/detail/362

ChrisK619

LV1

2022-05-13 17:43:46

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Re:Omada Controll only connects if firewall is OFF

2022-05-13 17:43:46

@ChrisK619 Thanks for all the replies. What I have found happened during the May 12th Win 11 Updater was that the update "unchecked" the ".NET Framework" from Windows Programs & Featured in Conraol Panel. Once I checked it, and restarted, everything loaded just fine. All seems to be running properly..

Omada Controll only connects if firewall is OFF

Omada Controll only connects if firewall is OFF

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