I have paired the extender with the base unit over the power line and the ethernet connection works well. The WiFi is broadcasting and I can connect my laptop to the extender and use the internet. However I am unable to reconfigure the extenders name and password to make it more secure. I have downloaded the available utility and scan utility for my Macbook but when I attempt to install my Mac refuses to install as it will not give permission to the software. I am running Mac OS 10.15.7.