“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect

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“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect

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“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect
“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect
2022-07-20 06:46:43 - last edited 2022-07-27 08:13:24
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: 1.2.1

Fixed IP for current MAC address is still not working.

 

Omada Controller Version is 4.4.8

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Re:“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect-Solution
2022-07-27 08:13:19 - last edited 2022-07-27 08:13:24

Dear @Stanleek,

 

Stanleek wrote

Fixed IP for current MAC address is still not working.

 

Sorry for any trouble caused. After further troubleshooting and investigation, the R&D team has finally addressed the issue.

 

The following solution post has provided the Beta firmware to fix the issue (other beta firmware will be provided gradually).

 

 Solution  ER605 ER7206 - “Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect

 

Thank you all for your huge support and patience!

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
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Re:“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect
2022-07-21 04:28:35

 

Stanleek wrote

Fixed IP for current MAC address is still not working.

 

Omada Controller Version is 4.4.8

Hi @Stanleek 

 

May I know the device model that you are doing fixed IP address? Is that a mobile phone/laptop or a camera? 

Could you please check the MAC address of the device(on itself label) if it is the same one as under Controller Settings-->Service->DHCP Reservation list?

 

1. Please disable the "Dynamic MAC“ or "Privacy Address" feature if the device support;

2. Please share more details about your client devices' model and the network settings you've done, so we can do further research.

 

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
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Re:“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect
2022-07-21 04:35:18

  @Stanleek Have you tried old firmware V1.2.0? I saw some posts mentioned that the problem only happens once they update to V1.2.1 firmware

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Re:“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect
2022-07-21 05:02:06

  @Hank21 

 

Where can I find Reservaltion list in Omada? It is not here as you wrote,

 

 

 

This device is Windows 10 PC:

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Re:“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect
2022-07-21 06:29:45

 Hi @Stanleek 

 

It's under Settings-->Service.

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
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Re:“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect
2022-07-21 06:32:22

  @Hank21 

 

This tab is missing in my Omada Controller.

 

First tab in services is `Dynamic DNS`

 

 

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Re:“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect
2022-07-21 06:47:06

Hi  @Stanleek 

 

My bad. Please upgrade your controller version that may fix the issue. The current controller version for windows is V5.4.6

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
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Re:“Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect-Solution
2022-07-27 08:13:19 - last edited 2022-07-27 08:13:24

Dear @Stanleek,

 

Stanleek wrote

Fixed IP for current MAC address is still not working.

 

Sorry for any trouble caused. After further troubleshooting and investigation, the R&D team has finally addressed the issue.

 

The following solution post has provided the Beta firmware to fix the issue (other beta firmware will be provided gradually).

 

 Solution  ER605 ER7206 - “Use Fixed IP Address” (DHCP Reservation) Doesn't Take Effect

 

Thank you all for your huge support and patience!

Happy New Year! Meet Us at CES 2023 | Featuring Wi-Fi 7, Omada Business Networking, VIGI Video Surveillance
Recommended Solution
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#8
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