Internet phone does not recognize the network
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Hi. I am new to the forum and in the process of setiingup a new router. Wireless setup is fine, but have internet phone which is hard wire connected (lan) with the router and it can not recognize the network. Did anyone have a similar problem? what should I do to get the phone worked.
Thanks.
Since you wrote that you are in the process of setting up the C80 as a new router anyway, there shouldn't be anything existing that would be affected negatively. It would be a different matter if this was an existing setup you have grown for some time already.
Given that, I suggest you just change the C80's LAN network to a subnet that works with the fixed IP address of your VoIP phone. (you could always revert back to the original setting if necessary)
Go to the menu within the router's admin webpage that is shown in the first picture below. I guess currently the "IP Address" will be 192.168.0.1.
Change that number to 192.168.2.1, click "SAVE" and then reboot the router.
Your phone with the fixed IP address 192.168.2.2 should now be able to connect to the network.
Whether the phone will actually work now is another matter, though. There will likely be further settings need to be made, for example in the menu you see in the second picture. Perhaps you should look up all the VoIP-related settings that existed in the router to which the phone was connected previously, before you got the C80. Or alternatively consult your VoIP provider.
