OC300 & EAP115/N300 can't connect to internet

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OC300 & EAP115/N300 can't connect to internet

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
OC300 & EAP115/N300 can't connect to internet
OC300 & EAP115/N300 can't connect to internet
2022-09-01 22:00:55
Model: OC200  
Hardware Version: V5
Firmware Version: 2.4.3 Build 20220715 Rel.56194

I've set up an Omada OC200 controller hooked up to a EAP115/N300; firmware for both is up-to-date as of today (9/01/22). This is intended to be used for Facebook WiFi in my store. I used to have the software controller (and it worked fine), but got tired of having to manually start the software-based controller every morning.

The cloud-controlled OC200 sees the Access Point, but in the MAP it says "internet disconnected". The MAP shows the EAP.  I've reset the WAN settings to my network (10.1.10.1 gateway), but can't seem to get it work connect to the internet. The Facebook Portal is set up correctly (i.e. the controller sees the FB page and has fetched it correctly).

When I try to test the guest network, my phone's WiFi sees it, and acknowledges that network has no internet... Any idea of what setting is causing this?

 

 

 

 

 

 

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Re:OC300 & EAP115/N300 can't connect to internet
2022-09-02 06:07:05

  @Lockdown239 

What will happen if you disable Facebook portal for this SSID? I feel like the issue is not on Facebook wifi, but actually the EAP does not have Internet access.

 

Try to disable Guest Network and VLAN of SSID, to see if the issue still exist.

 

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Re:OC300 & EAP115/N300 can't connect to internet
2022-09-05 13:21:09

  @Lockdown239 Hi

I got same probleme on network : wired I got internet and

when I use wireless : no internet (for each device)

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