Frustrated about German TP-Link Sales

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Frustrated about German TP-Link Sales

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Frustrated about German TP-Link Sales
Frustrated about German TP-Link Sales
2022-10-13 10:01:51
Tags: #license

I would like to completely replace my Ubiquiti hardware with TP-Link (private).
Have 2 switches and 4 APs installed in the house. Omada Cloud managed.
In 5 days the 30 days trial version for the cloud controller devices expires.

For 2 weeks !!! I try to reach the TP-Link Sales: By phone, by email because I want to buy licenses.

No one gets back to me!!!

It is really frustrating. I am about to send all the hardware back.

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Re:Frustrated about German TP-Link Sales
2022-10-15 09:57:06

  @DaMa 

 

@Fae   Is this something you can help with?

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Re:Frustrated about German TP-Link Sales
2022-10-17 05:43:43

Dear @Philbert,

 

Philbert wrote

@Fae   Is this something you can help with?

 

Yes, the case has already been escalated to the German TP-Link Sales department for high attention last week. And it should been handled properly now.

 

Dear @DaMa, I'm sorry for any trouble caused. I think you have received a reply from the sales agent, right? If you still don't receive a reply or your concern hasn't been resolved, please feel free to let us know. Hope you have a great day!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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