BUG: Router reboot causes DHCP errors
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When the ER605 router is rebooted clients with static IP reservations receive incorrect IP addresses from the default IP pool.
Basic stuff this, do NOT issue IP addresses via DHCP until the static list has been loaded. I suspect this happens during the provisioning cycle when the router is rebooted, just carless testing/programming.
Fix it.
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@TAW No bandwidth control and yes to DHCP reservations (thats the whole point. these are not honoured kduring reboot/adoption)
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@Tescophil The ER8411 in my network has also problems when using DHCP reservations.
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Dear @Tescophil,
Tescophil wrote
When the ER605 router is rebooted clients with static IP reservations receive incorrect IP addresses from the default IP pool.
What's the current firmware version of your ER605?
Have you tried the latest beta firmware 1.2.2 Build 20230208 provided in this solution post?
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Dear @TAW,
Please follow this solution post for the latest Beta firmware ER8411(UN)_V1_1.0.2 Build 20230214 (Beta) to fix the DHCP issue. If it doesn't fix the issue you encountered, please feel free to let me know.
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@Fae Already ahead of that release and on 2.1.2 Build 20230210 Rel.62992 as it's a ER605 V2
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Dear @Tescophil,
Tescophil wrote
@Fae Already ahead of that release and on 2.1.2 Build 20230210 Rel.62992 as it's a ER605 V2
Thank you for providing the device info. It seems that the issue is reproducible with a router reboot. How many clients are configured with DHCP Reservation? Would all of the clients configured with DHCP reservation obtain random IP addresses instead of the reserved IP? Or the issue only exists with some certain clients?
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230236078, please check your email box and ensure the support email is well received. Thanks!
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All of my clients (70+) have DHCP reservations. I have a 1 hour DHCP lease time and it looks like it's is only those clients whose lease needs to be renewed during a router reboot/adopt cycle (about 5 mins) that get an incorrect IP
My guess is that the DHCP addresses are being handed out as soon as the router is rebooted but before it is adopted by the controller and the DHCP reservations list is transferred.
Out of 70 clients, 20 were given 'incorrect/IP Pool' addresses during the reboot.
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Dear @Tescophil,
Thank you for providing the details, the issue has been reported to our support engineers for investigation in high priority. Please confirm that you have received the support email whose ticket ID is TKID230236078. Thanks!
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