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Solution Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2

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Solution Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2

SolutionSolution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-02-21 11:15:42 - last edited 2023-03-01 01:55:45
Tags: #Official
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.1.X (adapted to Omada SDN Controller 5.8)

This Article Applies to:

 

ER605(UN)_V2_2.1.1 Build 20230115

ER605(UN)_V2_2.1.2 Build 20230210

 

Issue Description/Phenomenon:

 

Recently we received feedback that using ER605 V2 2.1.x firmware would cause repeating event notifications of "[Gateway] was connected" as below, and there might be a disconnected notification occasionally.

 

On Omada Controller:

 

 

On Omada App:

 

 

Related Posts:

Very lot messages to connect devices (Gateway)

ER605 Repeating Event Notifications On Omada App

 

Available Solutions:

 

Here is the current available solution to resolve the issue described in this thread.

 

Beta Firmware Download:

 

ER605(UN)_V2_2.1.2 Build 20230221 (Beta)

Please be sure you have read the Beta Test Agreement before proceeding!

Beta Release Note:

Fixed the repeating notification of "[Gateway] was connected" issue based on the official firmware 2.1.2_Build 20230210.

 

Feedback:

 

If this was helpful, welcome to give us Kudos by clicking the upward triangle below.

If there is anything unclear in this solution post, please feel free to comment below.

 

To submit a new different issue, please Start a New Thread for better assistance.

Thank you for your support and contribution in TP-Link Community!

 

Best Regards! :) New to TP-Link Community? >>Get Started Here<<.
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#1
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35 Reply
Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-02-27 17:29:40

  @Fae Hi,

 

I have the issue where my ER605 constantly sends messages stating the OC200 is connected despite changing the DHCP lease time to the highest amount.

 

I have downloaded the Beta firmware but when I unzip it I get a folder ending in .BIN but no contents or file I can upload to the router.

 

thanks

 

 

 

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#2
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Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-02-28 01:06:29

Hello @andynw1 

 

The .BIN file is the firmware, please upload the .bin file to upgrade the firmware.

Best Regards! :) New to TP-Link Community? >>Get Started Here<<.
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#3
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Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-02-28 05:12:29

  @Fae 

 

I don't get a .bin file to upload when I decompress the .zip file, just that folder ending in .bin which does nothing.

when I decompress the other (last official firmware) it works fine but the beta won't.

 

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#4
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Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-02-28 05:58:37

Hello @andynw1 

 

I just downloaded the Beta firmware for checking. After decompressing the downloaded zip file, there should be one folder containing the BIN file and a same BIN file without folder. The BIN file is the firmware. If you still have trouble, I'll create a support email to provide you the BIN file.

 

Best Regards! :) New to TP-Link Community? >>Get Started Here<<.
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#5
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Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-02-28 08:50:58

  @Fae 

 

Just want to add - I had the same issue with decompressing the file. It seems to work with a Windows PC but if you decompress the zip file with a Mac you get a ...bin directory with nothing in it.

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#6
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Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-02-28 09:09:48

  @Thoemu yes, I use Mac.

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#7
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Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-03-01 02:01:11

Hello @andynw1 @Thoemu,

 

Thank you for your feedback! Sorry that the Beta firmware was not properly compressed, it's recompressed and re-uploaded now. I just updated the Beta download link to correct the issue. Please take your time to check it. Thanks!

Best Regards! :) New to TP-Link Community? >>Get Started Here<<.
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#8
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Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-03-05 19:12:08

  @Fae Post install, it will not allow browser login to management from the Safari browser.  Dialog says "Unsupported browser! Please update or use a different browser."

 

I've seen that error before post firmware install, but usually reloading fixes... but not in this case.

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#9
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Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-03-06 03:13:35

Hello @blackburied 

 

Please open your Safari browser in Incognito mode, or clear the browser cache before you try to visit the management page of the router.

Best Regards! :) New to TP-Link Community? >>Get Started Here<<.
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#10
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Re:Solution to Repeating Notification of "[Gateway] was connected" Issue on ER605 V2
2023-03-08 17:46:19

Curious to see if this Beta version of firmware fixed anyones issues.  I upgraded my ER605 with it and it is still exhibiting the same behavior where it gets disconnected every 20 minutes or so on  a loop.

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#11
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