ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes

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ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
26 Reply
Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
2023-03-17 12:11:15

Hello  @shberge 

 

not yet,

I will do the update this weekend and then next week go on place to test again with the V1.0.3.

 

I don't have any real support from TP-Link...this is really bad as I had provided all the reports and tests results request.

This is unbelievable that they don't care so much about issue with brand new enterprise router.

I don't want to go to another solution but they do all in that sens.

 

@Fae 

does this version 1.0.3 have something to do with firewall or NAT port forwarding functionalities ?

I read the tch.note and there is nothing about this.

Also how may have a real follow/support from TP-Link with my issue ?

 

Thank you.

 

 

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#12
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Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
2023-03-17 22:13:36

  @Pascal 

I have also tried to contact support about different ER8411 bugs but have given up, the latest firmware has fixed something, site to site vpn is much faster and cpu has slowed down a lot, there are still problems with OpenVPN, SSL VPN I haven't bothered to test yet,

I also use port NAT but not so many ports so it works for me.

 

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#13
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Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
2023-03-21 02:38:38 - last edited 2023-03-21 02:57:16

Hello @Pascal 

 

Pascal wrote

@Fae 

does this version 1.0.3 have something to do with firewall or NAT port forwarding functionalities ?

I read the tch.note and there is nothing about this.

Also how may have a real follow/support from TP-Link with my issue ? 

 

I don't think 1.0.3 firmware has fixed NAT related issue. And its release note didn't mention it either.

 

Sorry to hear that you don't get real support perviously. To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230335159, please check your email box and ensure the support email is well received. Thanks!

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#14
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Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
2023-03-21 02:56:57 - last edited 2023-03-22 09:27:28

 

Hi All,

 

I'd like to summarize the issues reported in this thread. Here are the main issue description:

 

Pascal wrote

In controller mode (OC300 5.7.6) :

First bug when I tried to add  UDP ports range forward from 9000 till 10999, the controller replied that the start port must be lower to the end port, and I was forced to use 2 separates rules to add all those ports, 9000-9999 then add 10000-10999.

But even this bug forms turn around, the tests to check the reals ports mappings failed with showing shuffle externals ports opened (ex. 9000 IN->>29929 OUT), and I can’t get the right access to the server if  behind the ER8411.

In Standalone mode:

I didn’t met the bug of non acceptance port entry 9000-10999, but the mapping ports issue is the same than in controller mode, wrong ports opened EXTERNALY..

 

The first bug mentioned in the initial post is the front-end issue of the Controller, which has been fixed in Omada SDN Controller 5.9.31.

And the subsequent firmware update of OC200/OC300 will fix the issue as well.

 

The second issue about the wrong mapping ports has been reported to the engineer for further investigation. I'll try to provide an update when there's progress.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#15
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Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
2023-03-22 12:08:44

Thank you  @Fae for the ticket support, with your intervention It's now a much better approach from TP-Link to handle my issue.

 

About the small bug to enter 1 nat rule for ports range 9000-10999, I see that the SDN V5.9.31 is actually not available for OC200/300

We will need to wait a little to test it with hardware controllers.

 

About the issue with wrong ports int. mapping,

The R&D have located some problem and sent me a Beta Firmware 1.0.2_20230309 to test it.

I don't know if test a 1.0.2 Beta is the best way, as the 1.0.3 is now in final/public release, but I will play the game and hope

this will help R&D to catch my issue and maybe some others UPNP or NAT bugs seen on others discussions. Hope this will give a jump to the V 1.0.4.

 

By the way, I don't have any issue with OPENVPN, this one work very well with V1.0.2public release

 

Will keep you in touch about my test beta firmware, this will be done today.

 

Best Regards,

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#16
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Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
2023-03-23 01:18:16 - last edited 2023-04-26 07:09:50

Hello @Pascal 

 

Thank you for sharing the progress. Glad to hear that the R&D team has located the issue and provided you with a Beta Firmware to test. Hope the issue be resolved soon! I look forward to your further update about the beta firmware.

>> Omada EAP Firmware Trial Available Here << *Try filtering posts on each forum by Label of [Early Access]*
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#17
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Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
2023-03-23 17:26:59

 Hello @Fae 

Got a good news

The beta firmware resolve completely the issue

I got now a FULL CONE NAT ports mapping and got some better internet speed response and latency compare to the TL-ER6120.

here is the successful test made yesterday, and so far so ggod all is running fine during now 24h00.

 

 

I will reply to my email ticket support with this happy feedback.

 

Does the fix from this Beta Firmware will be integrate into the next public-official firmware release, in our case maybe the 1.0.4 ?

 

Cheers,

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#18
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Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
2023-03-24 16:17:43

Hi everyone,

 

Router: ER8411 V1.0

Firmware Version: 1.0.3

SDN Version: 5.9.31

 

have the same issue that my new ER8411 cant map the ports correctly to my 3CX PBX Server. Mapping is all over the place. 

 

Since Version 1.0.3 doesnt fix this problem it is possible that I can receive the BETA Firmware where this problem is solved ????

 

Greeting

WALTER

 

 

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#19
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Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes-Solution
2023-03-27 14:41:18 - last edited 2023-04-26 11:46:32

Hi @WallyRT 

 

Hi,
Here is the link for the Beta Firmware.
Always be careful with Beta in production environment :

 

TP-LINK_ER8411_UN_1.0.3_20230411_BETA firmware Fix 3CX and FULL CONE NAT issue & NAT Type on the Xbox or Playstation 5 is still detected as STRICT NAT or TYPE 3

 

Officially posted here: "Solution to ER8411 NAT - Virtual Server or UPnP Not Working Issues"

Recommended Solution
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#20
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Re:ER8411- NAT - Virtual server - large range of ports translation not working - both SDN/SA modes
2023-03-27 14:50:27 - last edited 2023-03-27 14:59:26

Hi   @Pascal 

 

TPLink Support was so kind and provided me with the Beta Firmware. Now NAT Mapping seems to work correctly.

 

Unfortunately I have to say that I find it a bit shameful for TPLINK that in a business router something as simple as port forwarding does not work correcly.

 

 I hope that TPLINK will fix the problem in the next final firmware version.

 

Greetings

 

WALTER

 

 

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#21
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