SPEEDTEST DOES NOT RESPOND AFTER UPGRADE

SPEEDTEST DOES NOT RESPOND AFTER UPGRADE

SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-05-24 15:19:01 - last edited 2023-09-06 03:00:30
Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: ER605 V1_1.3.0 Official Firmware (Released on May 17th, 2023)

I NORMALLY USE THE SPEED TEST THROUGH CLOUD WHEN I AM NOT AT HOME, SO I CAN CHECK THE STATUS AND THE BANDWIDTH OF MY INTERNET ACCESS. BUT THE SPEED TEST WONT RESPOND ANYMORE SINCE I UPGRADED TO "ER605 V1_1.3.0"... PLEASE HELP ME FIX THE SPEED TEST OR HELP CONVEY TO PLINK TEAMS TO FIX IT; THANKS

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#1
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2 Accepted Solutions
Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE-Solution
2023-09-05 07:23:36 - last edited 2023-09-06 03:00:30

Hi @Saamoss 

Thanks for posting in our business forum.

The speed test feature is removed after several versions on the V5 Omada Controller and we don't plan to support it anymore.

If you are on old versions, you may still find this feature but may get inaccurate results. Most up-to-date firmware or controller versions by the time of this post, have stopped supporting this.

We are sorry for any inconvenience you experienced.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#6
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE-Solution
2023-09-08 01:46:59 - last edited 2023-09-11 01:17:20

Hi @Saamoss @DataMeister 

I don't have a test model of OC200 available. And I am not specialized in the controller. I am doing all my tests with the software controller. Official release, public release, and support version to examine your "export for support" backup.

@DataMeister Originally, I was answering the OP and stating the fact. And @KimcheeGUN  has explained it to what @DataMeister mentioned. And Kim was basically right about it. Backend codes seem to be left by the dev. The function stops working.

 

The hardware or software controller, generally speaking, is on the same track for feature and development. The news we got is it has been removed and we will stop providing any support or update to this feature. It was removed several versions ago. On the software controller, it has been entirely removed. But the front end of the hardware controller has not.

 

The reason why you cannot use it on OC200 V5.9.32, it is stuck at 3% is because the backend codes have been cleared and removed. This is why the dev told us so. And our technical support and forum members were iterating this fact.

And I have clearly marked my controller version as V5.9.31 in the previous post. There is no entrance for it if you are on software controller.

If you were on the old versions, regardless of the hardware or software controller, you may still find it working but if you update the controller to the latest version, then you cannot use it.

 

And, ER605 V1 has been EOL. TP-Link End of Life Products

 

@Hank21 Can you inform the Controller dev team to remove the button and add it in the release note or publish an announcement to inform the public?

 

 

Update: Like what you mentioned, @Saamoss, I am sure the @akapal is not on the latest if it works. CBC and the software controller have entirely removed the entrance for the sped test.

I'll work with Hank to push the dev team to remove it on the hardware controller and keep the three types of controllers in consistency.

@DataMeister  Bold texts were referring to the . It's not the case anymore. I got what was talking about.

 

Update: Hardware controller V5.12.X BETA has removed the entrance.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#14
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16 Reply
Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-05-25 10:13:35

Hi @Saamoss

 

Thanks for reporting this issue to the TP-Link community!

 

This issue has been reported to the engineer for further investigation.

I'll try to provide an update when there's progress.

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#2
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-05-25 10:28:28

  @Hank21 thank you 

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#3
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-09-02 05:52:59

I'm having the same issue on the same hardware.

 

Model: ER605 (TL-R605)  
Hardware Version: V1
Firmware Version: ER605 V1_1.3.0

 

and

 

Model: OC200

Hardware Version: 1.0

Firmware Version: 1.24.0

Omada Controller: 5.9.32

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#4
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-09-04 02:42:40

  @DataMeister 

 

From my knowledge, they support the manual speedtest function before, but it has been deleted with recent firmware iterations.

 

Just striving to develop myself while helping others.
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#5
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE-Solution
2023-09-05 07:23:36 - last edited 2023-09-06 03:00:30

Hi @Saamoss 

Thanks for posting in our business forum.

The speed test feature is removed after several versions on the V5 Omada Controller and we don't plan to support it anymore.

If you are on old versions, you may still find this feature but may get inaccurate results. Most up-to-date firmware or controller versions by the time of this post, have stopped supporting this.

We are sorry for any inconvenience you experienced.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#6
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-09-05 14:12:46 - last edited 2023-09-05 14:13:24

  @Saamoss 

 

I am on the latest official releases of everything, as far as the controller is aware.

 

If the feature has been intentionally removed, I'm wondering why the link is still in there in the interface and is still bringing up a dialog box that runs, then fails.

 

 

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#7
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-09-05 16:57:18

  @DataMeister 

 

Sounds like the back end has been the removed but the front end hasnt.  

I can not teach anyone anything - I can only make them think - Socrates
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#8
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-09-06 02:57:11 - last edited 2023-09-06 02:57:44

Hi @DataMeister 

Thanks for posting in our business forum.

 

DataMeister wrote

  @Saamoss 

 

I am on the latest official releases of everything, as far as the controller is aware.

 

If the feature has been intentionally removed, I'm wondering why the link is still in there in the interface and is still bringing up a dialog box that runs, then fails.

 

So if you are using OC200, you don't have to uninstall the controller. Update is based on the old build. I think you have the legacy files or codes for this.

 

Do you see it in Widget? If you have added it before, the codes may be kept. Could be the dev did not write a line to forcibly remove the related codes in the backend.

Can you give me a screenshot of it?

And, if you can try to remove it and save it, and check if there is any available way to add it or run it?

 

Like the KimcheeGUN said, it's correct. The front end seems to be left in ruins but the backend indeed, we have deleted related codes and don't plan to support it anymore.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#9
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-09-07 04:37:55

  @Clive_A obviously is not removed and please do not spread false information.

i do installation for customers and customers with ER605 V1 has the link for speedtest but crashes at some percentage, other customers with ER605 V2 can do speedtest normally with correct speed results.

picture here from a test

please tell your engineers how important the speedtest function is to a huge customer base and find a solution.

you have it on your deco M5 working correctly, you have it on er605 v2 working correctly, ubiquiti and other brands have it also, but you cannot keep it consistent, and that's probably because you release hardware with different revisions of chips inside all with different capabilities...

just fix it, and no more half of your staff say try this try that and the other half say its removed.

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#10
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Re:SPEEDTEST DOES NOT RESPOND AFTER UPGRADE
2023-09-07 05:47:36 - last edited 2023-09-07 05:53:54

Hi @akapal

akapal wrote

  @Clive_A obviously is not removed and please do not spread false information.

i do installation for customers and customers with ER605 V1 has the link for speedtest but crashes at some percentage, other customers with ER605 V2 can do speedtest normally with correct speed results.

picture here from a test

please tell your engineers how important the speedtest function is to a huge customer base and find a solution.

you have it on your deco M5 working correctly, you have it on er605 v2 working correctly, ubiquiti and other brands have it also, but you cannot keep it consistent, and that's probably because you release hardware with different revisions of chips inside all with different capabilities...

just fix it, and no more half of your staff say try this try that and the other half say its removed.

First, we message we received is that we don't support or maintain it.

Second, I have ER605 V1 and ER605 V2 on my hands and I can run a check right now. With V5.9 Omada Controller and V5.12 beta, there is no entrance for the speed test.

What's your controller version?

 

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Beta firmware got some NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
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#11
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Helpful: 1

Views: 955

Replies: 16