ER605 broken following upgrade

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ER605 broken following upgrade

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
ER605 broken following upgrade
ER605 broken following upgrade
2023-07-18 11:27:28 - last edited 2023-07-25 05:44:04
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.0.1

following firmware upgrade device no more boot normally, only last port working on device and now when i logs into device its header in the web page is WVR450G.

 

does someone got a clue of how to recover my router?

 

thank you

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#1
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1 Accepted Solution
Re:ER605 broken following upgrade-Solution
2023-07-24 01:07:19 - last edited 2023-07-25 05:44:04

@lolo32 

if you successfully entered the recovery mode, you should make it recover. 

I highly recommend you read and follow the instruction carefully How to use the Emergency Mode to recovery the firmware for Omada Gateways

 

Failed to update firmware via Omada - WARNING it downloads wrong firmware

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.
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#9
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8 Reply
Re:ER605 broken following upgrade
2023-07-18 11:32:46

  @lolo32 

 

this is a good description how to recover

https://www.tp-link.com/en/support/faq/3062/

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#2
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Re:ER605 broken following upgrade
2023-07-18 11:44:29
procedures followed with unsuccessful result
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#3
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Re:ER605 broken following upgrade
2023-07-18 11:58:07

  @lolo32 

 

then you probably have a defective device, then you need to contact tp-link support

 

Mybee @Hank21 or @Clive_A from tp-link can help you.

 

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#4
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Re:ER605 broken following upgrade
2023-07-18 12:03:43
isnt this tp-link support: https://community.tp-link.com/en/business/forum/topic/615612?page=1
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#5
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Re:ER605 broken following upgrade
2023-07-18 12:09:27

  @lolo32 

 

This is forum, and you get support from tp-link and other forum member here. but tecnical support do you find here. email support is problably the best for you

 

https://www.tp-link.com/en/support/contact-technical-support/#Forum-Support

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#6
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Re:ER605 broken following upgrade
2023-07-19 00:55:30

Hi @lolo32 

Thanks for posting in our business forum.

This is not the technical support but the forum. If you need a phone call or chat support, even an email conversation, please go to the support page.

 

Regarding the broken firmware upgrade, what kind of version did you upgrade from? Ver and build.

Is your model ER605 V2?

Where did you get your firmware? And how did you install it?

What's the symptom of the router now judging from the LED? Are you saying only one port is working? Seems to be quite impossible if this is caused by a firmware upgrade. I've never seen a hardware issue caused by a firmware upgrade.

 

About your firmware recovery, do you have any pictures of your recovery process? What's the error you received on the recovery page?

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#7
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Re:ER605 broken following upgrade
2023-07-19 01:48:21

  @lolo32 

there is no way that the device header would be a Chinese model. that's strange. that model is wireless capable. do you have any screenshots to prove that?

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.
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#8
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Re:ER605 broken following upgrade-Solution
2023-07-24 01:07:19 - last edited 2023-07-25 05:44:04

@lolo32 

if you successfully entered the recovery mode, you should make it recover. 

I highly recommend you read and follow the instruction carefully How to use the Emergency Mode to recovery the firmware for Omada Gateways

 

Failed to update firmware via Omada - WARNING it downloads wrong firmware

ScReW yOu gUyS. I aM GOinG hoMe. —————————————————————— For heaven's sake, can you write and describe your issue based on plain fact, common logic and a methodologic approach? Appreciate it.
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#9
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