AX1500 need help with Parental Control

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AX1500 need help with Parental Control

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AX1500 need help with Parental Control
AX1500 need help with Parental Control
2023-07-20 07:51:41 - last edited 2023-07-21 00:24:37
Model: Archer AX1500  
Hardware Version:
Firmware Version: 1.3.4

Hi, 

I just bought this router. I set up parental control to filter certain websites. Now this does not work. If the Parental Control is on, devices in the profile loses connection to the internet. I have to turn off the Parental Control for the connection to be back, but then the content filtering is completely gone. How to fix that? Thanks in advance. 

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#1
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Re:AX1500 need help with Parental Control-Solution
2023-07-21 00:24:32 - last edited 2023-07-21 00:24:37

 For everyone's information, the reason Internet connection was still lost after unpausing parental control was because a time schedule is needed. If not, the default would be no internet. And the best way to configure is using web broswer not the mobile app. In we browser, it actually prompted me about time schedule is needed, while mobile app. didn't. 

Hope this helps people who have the same issue. :)

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Re:AX1500 need help with Parental Control
2023-07-20 08:16:59

  @caidao 

 

Here's a guide on how to configure Parental Controls in AX1500.

If this was helpful click once on the arrow pointing upward. If this solves your issue, click once the star to mark it as a "Recommended Solution".
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#2
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Re:AX1500 need help with Parental Control
2023-07-20 08:56:16

  @terziyski hi, thanks. I have checked the user guide and followed instructions before posting the question here. 

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Re:AX1500 need help with Parental Control
2023-07-20 08:59:59 - last edited 2023-07-20 09:00:59

To be more clear, below part doesn't work. Unpause internet does not enable internet connection. I had to turn off parental control completely. Plus, there has been no history usage for any devices added in the profile.

 

To Pause Internet Access Immediately If you want to keep your children from accessing the Internet, you can do it with a click. Find the profile and click in the Internet Access column. All devices in this profile will be restricted from internet access. Note: 1. The pause function cuts internet access of the profile even if there is remained online time. 2. You can click to enable access again. 3. The pause function does not affect the remained online time.

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Re:AX1500 need help with Parental Control-Solution
2023-07-21 00:24:32 - last edited 2023-07-21 00:24:37

 For everyone's information, the reason Internet connection was still lost after unpausing parental control was because a time schedule is needed. If not, the default would be no internet. And the best way to configure is using web broswer not the mobile app. In we browser, it actually prompted me about time schedule is needed, while mobile app. didn't. 

Hope this helps people who have the same issue. :)

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Re:AX1500 need help with Parental Control
2023-07-25 07:28:54

  @caidao 

 

Thanks a lot for the update, glad to hear that you've solved the problem finally.

If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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