I've just got my ER707-M2 delivered today and was trying to configure the router as much as I could before replacing our old router.

 

I connected my computer to the router and I was unable to access the default gateway to sign-in.

 

I tried a number of IPs and domains I found in TP-Link support pages and community questions, I've tried a variety of different Ethernet cables, different Ethernet ports (end-device and router), and even a few different machines, but ultimately I had to throw in the towel.

 

Are there any additional things I could try before I have to return it?

 

EDIT :

 

The installation manual that came with the router (and the sticker at the bottom) says the default IP is 192.168.0.1. When I try and access it, the dev tools of Firefox give the error NS_ERROR_CONNECTION_REFUSED (Speculation: I believe Firefox is trying to upgrade my request to https once it can't reach through http), while Chrome gives me the error net::ERR_ADDRESS_UNREACHABLE. The same is true for any other IP I have tried.

 

I have also tried to reset the router several times by holding the reset button using a paper clip for around 20 seconds. When I do this, all the lights on the router turn on, turn off, and then proceed as if it were on a fresh power-cycle (I've also power-cycled the router and my computer 10+ times each at this point).

 

 

Running ipconfig /all yields the following (Windows 11, spacially formatted for easier read on desktop) :

 

Windows IP Configuration

     Host Name . . . . . . . . . . . . . . . . . . . : TMDEV01
     Primary Dns Suffix  . . . . . . . . . . . . :
     Node Type . . . . . . . . . . . . . . . . . . . : Hybrid
     IP Routing Enabled. . . . . . . . . . . . . : No
     WINS Proxy Enabled. . . . . . . . . . . . : No

Ethernet adapter Ethernet:

     Connection-specific DNS Suffix  .  . :
     Description. . . . . . . . . . . . . . . . . . . : Realtek PCIe GbE Family Controller
     Physical Address. . . . . . . . . . . . . . : 2C-F0-5D-A6-0E-F1
     DHCP Enabled. . . . . . . . . . . . . . . . : Yes
     Autoconfiguration Enabled. . . . . . . : Yes
     Link-local IPv6 Address . . . . . . . . . : fe80::a944:98db:5c8c:d2a0%23(Preferred)
     Autoconfiguration IPv4 Address. . . : 169.254.210.160(Preferred)
     Subnet Mask . . . . . . . . . . . . . . . . . : 255.255.0.0
     Default Gateway . . . . . . . . . . . . . . :
     DHCPv6 IAID . . . . . . . . . . . . . . . . . : 388821085
     DHCPv6 Client DUID . . . . . . . . . . . : 00-01-00-01-29-57-0C-58-2C-F0-5D-A6-0E-F1
     DNS Servers. . . . . . . . . . . . . . . .  . : fec0:0:0:ffff::1%1
                                                              fec0:0:0:ffff::2%1
                                                              fec0:0:0:ffff::3%1
     NetBIOS over Tcpip. . . . . . . . . . . .  : Enabled

 

Few things, one, I do not have any kind of static IP set on this computer. Two, I've tried to access the Autoconfiguration IP from my ipconfig as well, and get no luck either. Firefox has the same error, but Chrome actually gives me net::ERR_CONNECTION_REFUSED, which takes around 2 seconds to receive. I think this is the closest thing I've received to an actual response from the router.

 

 

Just to be exhaustive, I've also checked on a Linux (Ubuntu Server) machine to see if I get anything useful running ifconfig:

 

enp5s0: flags=4163<UP,BROADCAST,RUNNING,MULITCAST>   mtu  1500

              inet6  fe80::aaa1:59ff:fe67:c336    prefixlen 64    scopeid 0x20<link>

              ether  a8:a1:59:67:c3:36    txqueue  1000    (Ethernet)

              RX  packets  211773   bytes 107434655 (107.4 MB)

              RX  errors  0   dropped  0   overruns  0   frame  0

              TX  packets  170913   bytes 72875213 (72.8 MB)

              TX  errors  0   dropped  0   overruns  0   carrier  0   collisions  0

 

I do not have IPv4 disabled on the Linux box, nor do I have a static IP set.

 

 

Running ping 192.168.0.1 from my Windows machine:

 

    Pinging 192.168.0.1 with 32 bytes of data:
    PING: transmit failed. General failure.
    PING: transmit failed. General failure.
    PING: transmit failed. General failure.
    PING: transmit failed. General failure.

    Ping statistics for 192.168.0.1:
        Packets: Sent = 4, Received = 0, Lost = 4 (100% loss)

 

 

Running ping 192.168.0.1 on my Linux machine:

 

    ping: connect: Network is unreachable

 

 

As far as connecting the cable goes, I'm just plugging a Cat 6A 3-foot Ethernet cable (RJ45) directly into one of the router's LAN ports (I've tried both the 2.5G and 1G ports), and the other end directly into one of my Windows/Linux machines' Ethernet ports, which all support 1G Ethernet speeds. Examining the router, I have an orange light when plugged into the 2.5G port, and a green light when plugged into a 1G port.

 

The router's status lights are as follows:

    PWR: Solid green,

    SYS: Slowly flashing green,

    SFP: Off

    USB: Off

 

Hopefully this is enough detail 😀

Thank you!