Forums

Stories

Knowledge Base

Business Community > WiFi > Omada AP keeps disconnecting

< WiFi

Omada AP keeps disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Omada AP keeps disconnecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Loop1

LV2

2023-09-30 23:08:21 - last edited 2023-10-18 06:55:21

Posts: 24

Helpful: 7

Solutions: 2

Stories: 0

Registered: 2022-09-04

Omada AP keeps disconnecting

2023-09-30 23:08:21 - last edited 2023-10-18 06:55:21

Tags: #Network Connectivity

Model: EAP650-Outdoor

Hardware Version: V1

Firmware Version: 1.0.4 Build 20230421 Rel. 76150

Hello,

My config is as follows:

OC200

TL-SG3428MP v5.0 ( 5.0.6 Build 20230602 Rel.76586 )

ER7206 v1.0 ( 1.3.0 Build 20230322 Rel.70951 )

3x EAP660 HD(US) v1.0 ( 1.1.1 Build 20220118 Rel. 60852 )

1x EAP650-Outdoor(US) v1.0 ( 1.0.4 Build 20230421 Rel. 76150 ) which keeps disconnecting.

From time to time mentioned AP disconnects, I tested the cable it seems all good. It is connected via a POE port. Sometimes I can bring it back by doing "POE recovery" from config and sometimes not. Sometimes I can get it back by rebooting the switch.

Can somebody help with advice and a solution, it is getting annoying

Thanks in advance

Ivan

Screenshot

1 Accepted Solution

Loop1

LV2

2023-10-13 20:18:35 - last edited 2023-10-16 00:55:09

Posts: 24

Helpful: 7

Solutions: 2

Stories: 0

Registered: 2022-09-04

Re:Omada AP keeps disconnecting-Solution

2023-10-13 20:18:35 - last edited 2023-10-16 00:55:09

@Loop1 Just to report. The cable was not good (connector was bad) All good now. Thanks for help

Recommended Solution

3 Reply

d0ugmac1

LV5

2023-10-01 03:09:49

Posts: 1998

Helpful: 693

Solutions: 175

Stories: 0

Registered: 2022-03-05

Re:Omada AP keeps disconnecting

2023-10-01 03:09:49

@Loop1

Temporarily bring the AP indoor and connect it directly to the 3428P with a known good short cable. Does the problem continue to happen? My expectation is that disconnects cease happening, meaning your cabling or connectoring has issues.

<< Paying it forward, one juicy problem at a time... >>

Loop1

LV2

2023-10-01 06:20:39

Posts: 24

Helpful: 7

Solutions: 2

Stories: 0

Registered: 2022-09-04

Re:Omada AP keeps disconnecting

2023-10-01 06:20:39

@d0ugmac1 Thanks for answer, will try today and report it

Loop1

LV2

2023-10-13 20:18:35 - last edited 2023-10-16 00:55:09

Posts: 24

Helpful: 7

Solutions: 2

Stories: 0

Registered: 2022-09-04

Re:Omada AP keeps disconnecting-Solution

2023-10-13 20:18:35 - last edited 2023-10-16 00:55:09

@Loop1 Just to report. The cable was not good (connector was bad) All good now. Thanks for help

Information

Helpful: 1

Replies: 3

Omada AP keeps disconnecting

Omada AP keeps disconnecting

Information

Voters 0

Tags