Solution EAP653 Becomes Unreachable Or Clients Fail to Connect SSIDs After Upgrading to 1.0.9 Build20230814
Re:EAP653 Becomes Unreachable Or Clients Fail to Connect SSIDs After Upgrading to 1.0.9 Build20230814
Hi @Mariomark1541，
May I know whether these devices are all 2.4G clients?
If so, the PMF feature was supported since Omada Controller v5.7, which requires to upgrade the EAP device firmware to take effect. The previous firmware is not adapted to controller 5.7, that is, the previous firmware doesn't support the PMF feature, thus the PMF configuration with "Mandatory" won't affect the connection of non-PMF-capable clients.
While the EAP650 new firmware is adapted to controller 5.9, which supports the PMF feature, so changing PMF from "Mandatory" to "Capable" can fix the issue. If your clients still has connection issue with the "Capable" option, you may disable PMF for the network.
Best Regards!
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