ER707-M2 - increased download from Xbox hang PPPoE connection

ER707-M2 - increased download from Xbox hang PPPoE connection

ER707-M2 - increased download from Xbox hang PPPoE connection
ER707-M2 - increased download from Xbox hang PPPoE connection
2024-01-18 18:57:26
Model: ER707-M2  
Hardware Version: V1
Firmware Version: 1.2.1

After switching to ER707-M2 I'm experiencing strange situation during downloading huge (~30GB) updates for games, but only on Xbox Series X. Download using PS5, PC/MAC is not generating this problems. During download process PPPoE connection is terminated and from statistics I see that the same time processor utilisation increase from 3% to 41 %. Situation happened on different firmware versions.

 

 

I checked logs from router and I see following information:

 

2024-01-18 17:49:40    13111    [OMADA]WAN1: the peer request to disconnect PPP
2024-01-18 17:49:40    14212    [OMADA]WAN1: PPPoE connection was disconnected by peer. (AC-MAC=XX-XX-XX-XX-XX-XX, Session-ID=0x7d4b)
2024-01-18 17:49:41    12656    [OMADA][WAN1] of [osg:XX-XX-XX-XX-XX-XX] is down.
2024-01-18 17:49:55    14211    [OMADA]WAN1: PPPoE Discovery phase negotiation succeeded. (AC-MAC=XX-XX-XX-XX-XX-XX, Session-ID=0x6e46)
2024-01-18 17:49:55    13101    [OMADA]WAN1: LCP negotiation succeeded. (MTU=1492, AUTH=chap)
2024-01-18 17:49:56    13103    [OMADA]WAN1: LEWKONII_7_1 authenticated.
2024-01-18 17:49:56    13126    [OMADA][osg:XX-XX-XX-XX-XX-XX]: PPPoE LEWKONII_7_1 connection on [WAN1] is established successfully. (Local IP:XX.XX.XX.XX, peer:XX.XX.XX.XX, DNS1:XX.XX.XX.XX, DNS2:XX.XX.XX.XX.)

 

XBOX connection schema:

 

XBOX -> TL-SG2008 v3.0 -> SG2218 v1.20 -> ER707-M2 v1.0

 

My network diagram:

 

 

Devices:

  • Xbox Series X connected using LAN port
  • ER707-M2 v1.0 router
  • HALNy HL-1GE GPON ONT - PPPoE device from my ISP 
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3 Reply
Re:ER707-M2 - increased download from Xbox hang PPPoE connection
2024-01-19 08:14:23

  @ddluk 

 

Bypassing the ER707-M2 and connecting directly to the front end, has the same issue?

Just striving to develop myself while helping others.
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Re:ER707-M2 - increased download from Xbox hang PPPoE connection
2024-01-19 10:04:18

  @Virgo 

 

There is no possibility to connect directly gpon ont to Xbox - it's not supporting PPPoE connection. I will try to get some other router and try to reproduce this case. 

 

I tried to reproduce it today on PS5 downloading huge amount of game update (~90GB) and there was no CPU increase and everything was downloaded with high speed. So it's definitely issue connected with downloading from Xbox.

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Re:ER707-M2 - increased download from Xbox hang PPPoE connection
2024-01-24 06:11:53

Hi @ddluk 

Thanks for posting in our business forum.

So only Xbox downloading would make the WAN disconnect?

Do you reproduce this every time you try a download?

Have you contacted the ISP about this?

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