SX3008F does not allow ports to be set to auto speed

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SX3008F does not allow ports to be set to auto speed

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SX3008F does not allow ports to be set to auto speed
SX3008F does not allow ports to be set to auto speed
2024-02-21 04:02:50 - last edited 2024-04-03 05:52:37
Model: TL-SX3008F  
Hardware Version: V1
Firmware Version: 20231011

I am configuring a SX3008F switch and have noticed an issue when attempting to configure an SFP+ port.

 

I have not yet built profiles and am currently just using the Profile Overrides checkbox.

 

By default, the port link speeds are set to a Manual speed of 10 Gbps / Full Duplex. I have some transceivers I am using that only do 1 Gbps, so they are not able to be used until I configure the ports. The only other manual options are 1000 Mbps at Full Duplex or Auto duplexing.

 

I would like to just set the ports all to auto to allow them to configure to the best speed, but if I click the option to do this and then apply the settings changes I get this message:

 

 

I have tried setting things different in the manual settings and then changing back to auto but have not seen any changes with this.

 

 

I do not know whether or not this was a problem before firmware build 20231011.

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#1
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Re:SX3008F does not allow ports to be set to auto speed
2024-03-31 22:04:03 - last edited 2024-03-31 22:05:01

I think I am seeing something similar and it would be useful to have an official response.

 

I can neither set the speed to auto nor set it explicitly to some speed other than 10G. (I don't have any LAG.) I get an error mesasage when I try.

 

If the SFP+ ports only support 10G, that would explain it. Except that right now I have a 10G port which I know for certain is connected to a router which is only 1G. So I suppose another potential explanation is that this setting is ignored and the speed is always implicitly "auto". But if that is true then why does this web interface exist?

 

(What I was hoping to do was set the port to 5G because that will run over Cat5e.)

 

(I have firmware 1.20.0 Build 20231011 Rel.42220.)

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#2
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Re:SX3008F does not allow ports to be set to auto speed
2024-04-01 03:03:56

Hi @integerpoet 

Thanks for posting in our business forum.

integerpoet wrote

I think I am seeing something similar and it would be useful to have an official response.

 

I can neither set the speed to auto nor set it explicitly to some speed other than 10G. (I don't have any LAG.) I get an error mesasage when I try.

 

If the SFP+ ports only support 10G, that would explain it. Except that right now I have a 10G port which I know for certain is connected to a router which is only 1G. So I suppose another potential explanation is that this setting is ignored and the speed is always implicitly "auto". But if that is true then why does this web interface exist?

 

(What I was hoping to do was set the port to 5G because that will run over Cat5e.)

 

(I have firmware 1.20.0 Build 20231011 Rel.42220.)

The switch is 1G and 10G capable.

What module do you use? 1Gbps module?

Try this, set a port that is not connected to the module, and set it to 1Gbps. Override and save. Will this error still pop up?

What controller version do you use if the above try fails?

 

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#3
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Re:SX3008F does not allow ports to be set to auto speed
2024-04-01 15:26:35 - last edited 2024-04-01 15:30:55

I'm away from the switch right now, but here's a picture of what I was doing:

 

┌─────────────────────────────┐
│   TP-Link consumer-grade    │
│        Wi-Fi router         │
└─────────────────────────────┘
               │              
            1G │ Ethernet
               │               
               ▼               
┌─────────────────────────────┐
│         TP-Link 10G         │
│         Transceiver         │
└─────────────────────────────┘
               │               
               │               
               ▼               
┌─────────────────────────────┐
│           SX3008F           │
└─────────────────────────────┘

 

This is just for experimenting with the switch while I wait for a 10G router. But it does work.

 

The SX3008F reports that the port is running at 10G and will not let me set it to anything else.

 

The SX3008F also reports that the port is running in fiber mode, which is… not correct.

 

As I remember, no port, with or without transceiver, would let me set its speed to auto or 5G. I did not try 1G yet.

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#4
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Re:SX3008F does not allow ports to be set to auto speed
2024-04-03 00:32:18 - last edited 2024-04-03 03:44:20

I am back at the switch. I have tried some experiments based on your suggestions.

 

Experiments

 

All ports (regardless of transceiver):

  • I can set the speed to either 1000M or 10G.
  • Attempting to choose any speed other than 1000M or 10G produces an error message.
  • Speeds which are not available on the switch should not appear in the human interface.

 

A port with TL-SM331T (1000M):

  • 10G makes no sense!
  • Nevertheless, when the port is set to 10G it communicates over 1000M Ethernet just fine.

 

A port with TL-SM5310-T (10G/5G/2.5G/1000M/100M):

  • While the port is set to 10G, I can connect a 1000M device and it works fine.
  • I happened to be connected to this port when I switched from 10G to 1000M. I could no longer use the web admin interface after this. I did not investigate further. (I merely moved the cable to another port.)

 

Impressions

  • It seems to me it must be that on this page one is setting the maximum speed of the port. If this is true, it should be clarified in the human interface. However, "Auto" makes no sense as a maximum speed, so it's possible i still do not understand.
  • The fact that I can connect to a 10G port at 1000M tells me the transceiver must be quietly performing "auto" speed negotiation. If this is true, it should be clarified in the human interface.
  • As-is, this page of the web admin interface serves no purpose for me. I might as well leave everything set to 10G all the time. I suppose it's possible that setting a port with a 10G transceiver in it to 1000M may actually limit the speed, but if that's all this page does, it is a lot more complicated than it needs to be.

 

Hopes

  • I hope this 10G transceiver also works at 5G like it says on the page for TL-SM5310-T.
  • I hope the human interface improvements suggested above are made soon.
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#5
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Re:SX3008F does not allow ports to be set to auto speed
2024-04-03 05:52:20

Hi @integerpoet 

Thanks for posting in our business forum.

3008F does not support 2.5 or 5G. So it is not an issue with the SFP+ module.

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
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#6
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