EAP610v3 - internet issues when roam
Greetings,
I'm looking for support with the one super annoying roaming related issues.
Omada Config
router ER605 v2.0, 2.2.4 Build 20240119 Rel.44368
ap1 EAP650(EU) v1.0, 1.0.13 Build 20240131 Rel. 45057
ap2 EAP610(EU) v3.0, 1.4.4 Build 20240312 Rel. 38091
Fast Roaming and Force-Disassociation are enabled in Omada software controller.
APs are connected to router by wire.
The issue
Whenever mobile devices roam from ap1 to ap2, they lose internet connection for a few minutes. I can clearly see successful roaming messages in the logs and devices connect to ap2 with little to no downtime, however once connected both local network and internet become unavailable. Using networking tools on mobile devices, i can see that no DNS addresses are resolved and no pings work.
After a few minutes though (~4 mins), the issue somehow resolves itself but obviously the fact that it exists makes the whole roaming not usable. No additional messages in the logs.
Also worth mentioning that when you roam from ap2 to ap1 (EAP650) this is never an issue which makes me believe there is something wrong with EAP610.
Looking forward for some help before contacting tp-link service.
Cheers,
Olek