C240I Firmware

C240I Firmware

C240I Firmware
C240I Firmware
2024-06-02 21:19:21 - last edited 2024-06-03 02:25:08
Model: VIGI C240I  
Hardware Version: V1
Firmware Version: 2.0.0 Build 231123 Rel.56012n

Hello,
I have a C240I camera. Firmware 2.0.0 Build 231123 Rel.56012n is installed. When I search for firmware updates via the web-ui, it says firmware-up-to-date. But if I look at the support page on the TP-Link homepage, there is a firmware 2.0.2 (VIGI C240I(UN)_V1.20_2.0.2 Build 240410 - Link) which is marked as “First released firmware”, but is obviously newer than the one I have installed.
Can I manually install the firmware from the support page, or should I not?

  0      
  0      
#1
Options
1 Accepted Solution
Re:C240I Firmware-Solution
2024-06-03 02:25:03 - last edited 2024-06-03 02:25:08

Hi @Mokemann 

Thanks for posting in our business forum.

No.

You should check what kind of hardware you have. That is clearly marked suitable for V1.20. So the question is whether you have a V1.20 hardware VIGI C240I?

How to find the hardware version on a TP-Link device

 

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
  2  
  2  
#2
Options
1 Reply
Re:C240I Firmware-Solution
2024-06-03 02:25:03 - last edited 2024-06-03 02:25:08

Hi @Mokemann 

Thanks for posting in our business forum.

No.

You should check what kind of hardware you have. That is clearly marked suitable for V1.20. So the question is whether you have a V1.20 hardware VIGI C240I?

How to find the hardware version on a TP-Link device

 

 

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. Don't be a lazy asker. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.
Recommended Solution
  2  
  2  
#2
Options

Information

Helpful: 0

Views: 171

Replies: 1

Related Articles