iPhone VPN failure and failure and failure

iPhone VPN failure and failure and failure

iPhone VPN failure and failure and failure
iPhone VPN failure and failure and failure
2024-06-04 04:54:52 - last edited 2024-06-04 15:57:01
Tags: #VPN
Model: ER8411  
Hardware Version: V1
Firmware Version: 1.2.1 Build 20240308 Rel.75819

I've been trying to follow these instructions exactly as written* to get an iPhone 14 Pro Max with iOS 17.5.1 connected to my router.

 

https://www.tp-link.com/us/support/faq/3447/

 

I've followed them carefully and repeatedly. I've checked and double-checked.

 

A connection cannot be established — it always fails within a second or two.

 

If I then disable VPN and try again, it takes a lot longer to fail with an error indicating the router wasn't listening. So it seems the phone and router can converse; they just can't agree on something.

 

I would love to see whatever the router might be logging about the handshake failure, but I can't find a log which shows that.

 

* …with the exception of the router's IP address of course — the phone and router are on the public internet and the router has a public host name.

  1      
  1      
#1
Options
2 Reply
Re:iPhone VPN failure and failure and failure
2024-06-05 01:57:41

Hi @integerpoet 

Thanks for posting in our business forum.

Do you port forward the ER8411 to get rid of the double-NAT or it is exposed to the public WAN?

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update!Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting Manual ★ ☚ (Disclaimer: Short links are used above solely for guidance to TP-Link subdomains and are safe and tracker-free. Exercise caution with short links from non-official members on forums. We are not liable for external content or damage from non-official members' link use.)
  1  
  1  
#2
Options
Re:iPhone VPN failure and failure and failure
2024-06-05 04:11:26

  @Clive_A 

 

The address is public.

  0  
  0  
#3
Options

Information

Helpful: 1

Views: 173

Replies: 2

Tags

Related Articles