How long does it take to provision an Omada license after purchase?
Curious, I purchased 2 omada licenses last night and the invoice said they were available immediately but I still do not see them in my omada cloud dashboard.
It's been over 16 hours now..
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Hi @RitAur
Thanks for posting in our business forum.
RitAur wrote
Unfortunately I dont see that on my dashboard at all. This is what I see
Purchase shows in my logs but still no licenses..
I've reached out to support on multiple channels/routes (including chat/email/phone) to no avail.
Indeed there is nothing. I recommend you double-check if you purchased it to the right account.
The further help over the check should go to the support channel. Via email.
They'll collect needed information to review the purchase history from the system.
I think I cannot go any further with you.
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Hi @RitAur
Thanks for posting in our business forum.
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Unfortunately I dont see that on my dashboard at all. This is what I see
Purchase shows in my logs but still no licenses..
I've reached out to support on multiple channels/routes (including chat/email/phone) to no avail.
- Copy Link
- Report Inappropriate Content
Hi @RitAur
Thanks for posting in our business forum.
RitAur wrote
Unfortunately I dont see that on my dashboard at all. This is what I see
Purchase shows in my logs but still no licenses..
I've reached out to support on multiple channels/routes (including chat/email/phone) to no avail.
Indeed there is nothing. I recommend you double-check if you purchased it to the right account.
The further help over the check should go to the support channel. Via email.
They'll collect needed information to review the purchase history from the system.
I think I cannot go any further with you.
- Copy Link
- Report Inappropriate Content
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