EAP 683 UR showing Rx dropped packets and Rx error on LAN
I have deployed 4 EAP683 UR in an office environment and have noticed that all the APs report Rx dropped packets and sometimes Rx errors on LAN.
Only 5Ghz channel is enabled on all APs as 2.4Ghz creates too much interference, so it has been disabled on all APs.
All the APs uplink is wired with Cat6 running at 2.5Gb full duplex and Mesh is disabled.
Flow control is enabled at router and switch ports.
Unscheduled Automatic Power Save Delivery and OFDMA is set to ON on all APs.
Network setup is as follows:
Router - ER8411 v1.0,
Controller - OC300 v1.0 (with Controller Version 5.14.26.23)
Switch - TL-SG3210XHP-M2 v1.0
APs - EAP683 UR V1.0
All firmware is up-to-date.
Any tips or suggestions is welcome.
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i have the same problem.
last week i installed my new network at home.
TL OC200
TL ER707-M2
TL-SG2008P
TL-SG2008P
TL-EAP683 UR
TL-EAP655
The EAP683 UR showing RX dropped packets. With a ration of 35% but when i change with the EAP655 its almost 0%
what is the solution?
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The RX dropped packets calculation mechanism of EAP683 UR is more comprehensive. Do you have any wireless issues? If not, you may ignore that.
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I have encountered exactly the same issue on EAP683. Is there any update regarding this?
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@Vincent-TP is it possible for TP Link engineers to amend the calculation mechanism for the EAP683UR?
This is because when the AP is installed at client site and clients access the controller, they see the dropped packet data and start asking questions why is this happening.
As a system integrator, how do I tell the client - who paid for the product by the way - to ignore the data? Clearly if you're asking us to ignore the dropped packet calculations, then TP Link can just as easily remove this data from appearing in the first place.
The fact that I have deployed many EAP650, EAP613 and EAP HD620 APs across different environments and have never experienced the dropped packets issue just shows it can be done.
Please do something about this!
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Is there any pdate on this matter? I'm facing some wireless issues on my EAP683 only and I'm trying to identify the cause. I have no issues on EAP650 which have no errors at all.
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