issue after updating to omada_v5.14.32.2

issue after updating to omada_v5.14.32.2

issue after updating to omada_v5.14.32.2
issue after updating to omada_v5.14.32.2
2 weeks ago
Hardware Version:
Firmware Version: omada_v5.14.32.2

 

We lost the settings and connection of a gateway device after upgrading the server to v5.14.32.2 on a linux cloud controller.

 

After the upgrade there were no WAN settings retained for an  ER7206 v2.0  FW:  2.1.2 Build 20240324 Rel.46738 and the remote site router had Disconnected.

 

This suggested that the 'Blank' settings had overwritten the previous which was setup as WAN2 mode with a Static IP.

 

I tried power cycling the router with no change and obviously as it was being controlled by the controller I couldn't access any settings locally.

 

I reinstated the WAN settings on the controller;

reset the router at the remote site;

re-entered the WAN settings manually; and

reconnected to the controller.

 

It did fail to configure after provisioning initially suggesting timeouts.  I forced it and it completed and has been operating as expected.

 

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What would be a nice feature is to be able to get into basic settings for routers locally to be able to check and adjust WAN as opposed to having to fully factory reset. 

A full factory reset is problematic when you have differing vlans and only basic remote access.

 

Klaus

 

 

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#1
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2 Reply
Re:issue after updating to omada_v5.14.32.2
2 weeks ago

  @KlausdB 

 

i reported the same thing earlier but it doesn't seem like they have done anything about it since there are still problems.

 

https://community.tp-link.com/en/business/forum/topic/678792?replyId=1389916

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#2
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Re:issue after updating to omada_v5.14.32.2
2 weeks ago
Thanks for that MR.S I have a number of ER605 v2.0 on the same controller with similar static IP WAN settings that weren't effected
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#3
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