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internet connection cutoff once or twice a day

internet connection cutoff once or twice a day

internet connection cutoff once or twice a day
internet connection cutoff once or twice a day
2024-10-30 05:44:43 - last edited 2 weeks ago
Tags: #Network Connectivity
Model: Deco XE70 Pro   Deco M5  
Hardware Version:
Firmware Version: 1.21 xe70 1.78 m5

I've just bought 3xe70 to upgrade m5 system

I've xe70 as main connected to 2 xe70 wired and m5 total of 4 devices

For a week now every day at random times i see led turn red and no wifi nor connectivity in wired client for several minutes like the setup it main device going through restart

Sw is you to date

I've just initiated a daily schedule restart

This is very concerning after having a rock solid m5 setup

Uri

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1 Accepted Solution
Re:internet connection cutoff once or twice a day-Solution
2024-10-31 09:53:13 - last edited 2 weeks ago

  @shabiu 

Hi,

 

If the main Deco drops, please change the DNS settings to Google DNS.

And please also check the internet from the front device is stable or not when the issue happens.
Besides, please check the LED light on the main Deco. You can also switch to another power socket.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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1 Reply
Re:internet connection cutoff once or twice a day-Solution
2024-10-31 09:53:13 - last edited 2 weeks ago

  @shabiu 

Hi,

 

If the main Deco drops, please change the DNS settings to Google DNS.

And please also check the internet from the front device is stable or not when the issue happens.
Besides, please check the LED light on the main Deco. You can also switch to another power socket.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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Views: 91

Replies: 1

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Network Connectivity
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