1x Deco X50-5G & 5x Deco M4R stuck on firmware version

1x Deco X50-5G & 5x Deco M4R stuck on firmware version

1x Deco X50-5G & 5x Deco M4R stuck on firmware version
1x Deco X50-5G & 5x Deco M4R stuck on firmware version
a week ago - last edited Monday
Model: Deco M4  
Hardware Version:
Firmware Version:

Hi tp-link community,

 

I am using a combination of 1x Deco X50-5G & 5x Deco M4R.

Since a couple month now I am getting the pop-up in the Deco Android app which states "some of your decos are operating on an old firmware version. please update before continuing to work with the network". Once I start the update process the app shows me that it downloads the new firmware and then the 7 minute installation sequence get's triggered when I click install. To me it seems like after that nothing happens, no restart, to change at all. Next time I open the app, the pop-up just re-appears and the whole process can be started again and again.

 

So far everything is working fine with the devices, but I am wondering how I can resolve this issue that they are stuck on a certain firmware version.

I have attached picture here which shows to which version the Decos should be updated:

 

 

Thanks for your help!

 

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#1
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1 Accepted Solution
Re:1x Deco X50-5G & 5x Deco M4R stuck on firmware version-Solution
a week ago - last edited Monday

  @jayppp 

Hi,

 

If it cannot update the firmware directly on the phone, you can manually download the firmware from TP-Link official webpage, and then upgrade the firmware manually.

Please refer to Method 2: Update the firmware manually via the web UI, which applies to the Deco models that have the web management page.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#2
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1 Reply
Re:1x Deco X50-5G & 5x Deco M4R stuck on firmware version-Solution
a week ago - last edited Monday

  @jayppp 

Hi,

 

If it cannot update the firmware directly on the phone, you can manually download the firmware from TP-Link official webpage, and then upgrade the firmware manually.

Please refer to Method 2: Update the firmware manually via the web UI, which applies to the Deco models that have the web management page.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
Recommended Solution
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#2
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