Apple devices/iPhone portal authorization sudden expiration.
There is a problem with the apple devices when they are connected to the Portal created. There is a sudden authorization expiration. All android devices are not like that. Is there a way to fix this? Thank you!
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Hi @PISD
What kind of portal did you configure?
What's the error message on those IOS devices?
Did you try to create a new portal authentication?
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@Vincent-TP
No particular error. It was just so happened that the user will be authenticated again when the WiFi is being disconnected.
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Hi @PISD
Did you change any settings on the controller? Or did you update any firmware for the system?
Does the issue persist?
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@Vincent-TP Hello! the problem occurs in iOS/MacOS users only. The problem still persists. Thank you
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Hi @PISD
We tested locally, and everything works as expected. My iphone13 reconects automatically and no need any extra authentication.
What's the type and firmware version of the controller you are using?
And what's the model number, hardware version, and firmware version of the EAP you are using?
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