Omada WiFi clients dropping connection or being connected but having no internet
Omada WiFi clients dropping connection or being connected but having no internet
Hi everyone,
Few years ago I needed a solution for WiFi roaming in my apartment and choice came to 2xEAP-225.
That thing got me into Omada stuff and now I have following the configuration:
OC200 V1 1.32.6 Build 20241101 Rel.41525
ER605 v2.0 2.2.6 Build 20240718 Rel.82712
SG2008 v4.20 4.20.1 Build 20240115 Rel.72847
SG2008P v3.20 3.20.1 Build 20240115 Rel.72847
EAP653V1 1.1.0 Build 20240830 Rel. 50868(4555)
EAP653V1 1.1.0 Build 20240830 Rel. 50868(4555)
All devices are on the latest firmware.
Issue I have for almost two years now is basically the same as all the others in these threads:
https://community.tp-link.com/en/business/forum/topic/675708
https://community.tp-link.com/en/business/forum/topic/174148
https://community.tp-link.com/en/business/forum/topic/667220
https://community.tp-link.com/en/home/forum/topic/597994
https://community.tp-link.com/en/business/forum/topic/589522
I read almost everything on this forum but nothing helped me solve the issue.
WiFi is totally unreliable and it looses internet connection towards the clients while LAN (everything wired) works fine.
I would surf the web on my phone and web page would not be able to load.
Phone reports losing internet connection, drops WiFi and after a minute reconnects to WiFi and all seems to be good.
It happens to all the devices in the household regardless of the manufacturer.
If in that moment I disable WiFi on my phone and re enable it immediately, everything would work for another 10 minutes.
One of my EAP635 is connected as POE through SG2008P, and other is standalone with independent PSU.
I have tried disabling all the advanced WiFi features (fast roaming, mesh...).
I have tried disconnecting one EAP but the one that is connected is still affected
I have tried replacing the cables.
I replaced ER605 v1 with ER605 v2 (V1 had to be replaced in warranty)
I have tried forgetting the EAPS and readopting them.
I have tried removing the OC200 controller (as someone in another thread suggested)
I did a hardware reset of every single Omada device and reconfigured them from scratch.
I did multiple firmware updates through these two years but nothing solved the issue.
I did a forget (reset) EAP635s and configured them as simple standalone AP-s, but problem remains.
One thing I noticed after these two years is that every time EAP would reboot (readopting, firmware update etc.) it would look like the problem is solved and internet dropping interval would be an hour or so. But longer the device would go without the reboot more often would the WiFi client get disconnected.
After cca. 10 days clients would lose internet almost every 10 min.
Finally I connected an old ASUS router in AP mode and guess what, WiFi works flawlessly.
Once more, I bought in the Omada system with a promise of "office/business" grade seamless Wifi (mesh) experience.
Does anyone have any other suggestions how to fix this?
Kind regards.
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I am having even worse WiFi connectivity issues.
I have the following devices on my network:
- Controller ER7212PC
- PoE Switch SG2428P
- Access points: EAP225, three units of EAP653.
I have created a couple of SSID and assigned them to VLANs
Hard wired devices working perfectly well.
I am however not able to connect to WiFi SSID 99% of the times. You get either 'Privacy Warning' message with a spinning wheel or simply the spinning wheel going on forever
This is happening with me sitting literally a meter or so away from the AP.
Meanwhile another SSID on another router from another manufacturer connects perfectly well.
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@Lajt I'm having the same issues since I have my setup which is
- Router
- Switch
- 3 Access Points
All my android devices keep disconnecting from wifi. The phones itself still show the wifi signal but the connection to the gateway is lost.
I captured what is happening in a video where I'm watching random stuff on instagram while doing a ping test via the Omada app on my phone.
You can see that after first package is lost, the instagram feed is also freezing for a period of time, until connection is restored and video continues.
This is unbearable and is happening since the beginning (which is 2 years ago now). Very anyoying an most of the time I have my wifi switched of on my phones...
I would really like to know what is causing this. I tried all things in the book (everything suggested on online fora like reducing signal strength, change channels, switch of optimization, etc) but still this is happening.
It pissses me of as I invested around 400-500 euro in the setup and it just doesn't perform...
Anyone any idea? Or should I just ditch omada all together?
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I never 100% figured out what is the issue.
I would say it is some sort of incompatibility between my mobile phone wifi6 implementation toward access point.
Before you ditch the Omada system I can tell you that I tried with Unify system.
Whole unify system with no TPlink equipment whatsoever and the issue remained.
p.s. roaming between AP-s worked much better on Omada.
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@Lajt I believe TP-Link and Unify and Ubiquiti share significant amounts of components and software..
Others report it as a provider incompatibility
others still, believe it is some sort of DCHP issue, unable to keep up with checks and changes to the assigned IP.
I am due to go full fibre with a different provider and a static IP on the WAN side, from about April/May so will update if it makes any dfifference.
I use the hardware controller on my LAN... are people getting this problem, using the server based controller online??
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