OC300 restore from Web Omada Controller

OC300 restore from Web Omada Controller

OC300 restore from Web Omada Controller
OC300 restore from Web Omada Controller
Sunday - last edited Monday
Model: OC300  
Hardware Version: V1
Firmware Version: 1.26.6 Build 20241101 Rel.41385

Hello Community,

 

I'm facing an issue with restoring a configuration backup from my Omada Web Controller (v5.15.6.60) to my new OC300 Hardware Controller. Despite updating the OC300 to the latest available firmware (v1.26.6 Build 20241101 Rel.41385), I still receive the following error during the restore process:

 

"The imported file comes from the Omada Controller with a higher version, which is incompatible with the current controller."

 

My Setup:

  • Omada Web Controller: v5.15.6.60
  • OC300 Hardware Controller: Firmware v1.26.6 Build 20241101 Rel.41385
  • I’ve confirmed that both controllers are on their respective latest versions (as of November 2024).
  • The backup file was created on the Omada Web Controller and downloaded via the Cloud Backup feature.

 

My Questions:

  1. Is there a workaround to restore a backup file created on a newer Omada Web Controller to the OC300?
  2. Are there any plans to release a firmware update for the OC300 that aligns with v5.15.6.60 or later?
  3. Has anyone successfully resolved this issue with a similar setup? If so, how?
  4. Would downgrading my Omada Web Controller be a viable option, and if yes, what are the risks involved?

 

I want to avoid having to manually reconfigure the OC300 due to the time and effort it would take. Any insights, advice, or guidance from the community would be greatly appreciated!

 

Additional Information:

  • The OC300 is connected to a TL-SG3428X switch.
  • The network includes five managed devices, including multiple EAPs and the switch itself.
  • All devices are currently managed by the Omada Web Controller, and my goal is to migrate them to the OC300 seamlessly.

 

Looking forward to hearing from anyone who has faced (and hopefully resolved) this issue or can provide guidance. Thank you in advance for your help!

 

 

 

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#1
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1 Accepted Solution
Re:OC300 restore from Web Omada Controller-Solution
Sunday - last edited Monday

  @SergioQuesada 

 

to do restore the controller version must match these octets, the last octet may be different

 

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#6
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7 Reply
Re:OC300 restore from Web Omada Controller
Sunday

  @SergioQuesada 

 

it is only possible to restore to the same version or 5.15.6.xx in your case

 

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#2
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Re:OC300 restore from Web Omada Controller
Sunday
How am I able to do that?
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#3
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Re:OC300 restore from Web Omada Controller
Sunday

  @SergioQuesada 

 

you can't restore until the controllers are on the same version, when you get the update for your OC300 I don't know, I don't think TP-Link knows either

 

But in the meantime, you can install an early version on a Windows PC or a Linux PC.

 

https://community.tp-link.com/en/business/forum/topic/710844

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#4
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Re:OC300 restore from Web Omada Controller
Sunday
If I have an earlier version on pc I also can't restore the configuration from omada cloud backup. I dont get you point.
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#5
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Re:OC300 restore from Web Omada Controller-Solution
Sunday - last edited Monday

  @SergioQuesada 

 

to do restore the controller version must match these octets, the last octet may be different

 

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#6
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Re:OC300 restore from Web Omada Controller
Sunday
Thanks, it's clear. I will be able to perform this once TP-Link updates the current OC300 firmware. So keep waiting till it's updated.
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#7
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Re:OC300 restore from Web Omada Controller
Sunday

  @SergioQuesada 

 

 

yes

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#8
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