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ER605 v2 Server not showing on insight

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ER605 v2 Server not showing on insight

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ER605 v2 Server not showing on insight
ER605 v2 Server not showing on insight
2024-12-10 14:38:20 - last edited 2024-12-11 00:58:05
Tags: #VPN
Model: ER605 (TL-R605)  
Hardware Version: V2
Firmware Version: 2.2.6

Hi,

 

I have purchased the ER605 V2 and have set it up as a OpenVPN server in my office since i cant use our Ubiquiti VPN for remote users to connect to (who also have ER605v2).
I have run into 2 issues:

 

1. I cant see the VPN server in insights.
2. I have 2 remote ER605v2 set up as OpenVPN Clients but they cant seem to be able to connect to the server in the main office. I have followed all the guides and videos and still cant establish a connection.

Any help would be greatly appriciated.

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#1
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6 Reply
Re:ER605 v2 Server not showing on insight
2024-12-10 15:35:40

  @RGTESTED 

 

Hi,

 

For that the diagram of your configuration would be required as well as screenshots of configuration of your OVPN Server and Clients.

Blur out all sensitive data.

 

Also, is your server connected directly to ISP (you have public server on your ER605 router) or you have some ISP's router before your ER605?

 

Cheers

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#2
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Re:ER605 v2 Server not showing on insight
2024-12-11 00:57:50

Hi @RGTESTED 

Thanks for posting in our business forum.

If it is not displayed on the Insight page, it means the connection is not even up. Or no devices have been connected to it.

 

Pretty much looks like a problem with your network environment.

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#3
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Re:ER605 v2 Server not showing on insight
2024-12-11 10:24:59

  @RaRu

as requested

 

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#4
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Re:ER605 v2 Server not showing on insight
2024-12-11 11:38:08 - last edited 2024-12-11 11:40:20

  @RGTESTED 

 

Does the router in the office have a public IP or is the router behind another router?

 

You also need to make sure that the OpenVPN IP Pool does not overlap with any other networks.

 

 

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#5
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Re:ER605 v2 Server not showing on insight
2024-12-11 12:07:53

  @MR.S 
The er605 is connected to our ubiquiti UDM which has the public IP

The IP pool has zero conflicts even with our external connections.

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#6
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Re:ER605 v2 Server not showing on insight
2024-12-11 12:18:15

  @RGTESTED 

 

Do you have port forwarded 1196 UDP into the ER605?

 

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#7
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