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EAP110 will not connect after change of router

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EAP110 will not connect after change of router

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EAP110 will not connect after change of router
EAP110 will not connect after change of router
2025-03-28 11:48:26 - last edited 2025-03-31 07:10:18
Tags: #Network Connectivity #Installation

Hello

  I have an EAP100 that has been working via a POE hardwire connection to my Vodaphone router for several years.

This morning I changed to a SKY router, and everything else is working fine.

However, when I try to connect to the TPLink _2.4GHz_5F1D9F WiFi, it just hangs at "obtaining IP address", then disconnects.

 

Any suggestion how to resolve this?

 

Thanks

Tim

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Re:EAP110 will not connect after change of router-Solution
2025-03-28 15:21:45 - last edited 2025-03-31 07:10:18

  @WhiteLion58 Thanks very much for your reply. I had the same suspicion, so went back over the connections to the new router. Sure enough, one of the four network cables had not quite clicked home. Gave it a push and a click, and the access point is working again. Always check the obvious, I guess :-)

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Re:EAP110 will not connect after change of router
2025-03-28 14:52:41

Hi @WhiteLion58,

 

It sounds like a network and/or DHCP issue.  Here's some basic troubleshooting steps you can try...

  • Verify EAP is physically connected to the new router
  • Verify EAP is pingable from new router
  • Verify DHCP service is working on new router
  • Test if you can connect to the wifi using static network settings
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Re:EAP110 will not connect after change of router-Solution
2025-03-28 15:21:45 - last edited 2025-03-31 07:10:18

  @WhiteLion58 Thanks very much for your reply. I had the same suspicion, so went back over the connections to the new router. Sure enough, one of the four network cables had not quite clicked home. Gave it a push and a click, and the access point is working again. Always check the obvious, I guess :-)

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